Firestone Complete Auto Care

Lindsay Miller

Dropped off a vehicle back in October for an alignment. I picked it up and told me everything was good. Not too long ago took the same car to a different mechanic, come to find out there was bolts missing that the alignment inspection should have picked up. Very dangerous could have put some lives in danger or even worse. Another time I had went there for a break inspection with a different vehicle I came out with a suggestion that was over $1,500 that just included brakes and rotors I will never go back there again.

Christopher James

The manager Nick and his team did an excellent job working on my car. Dropped my car off first thing in the morning and had it finished by 11A.M. Would highly recommend this location and the services they provide.

Anthony Mincu

Listen up, the place is competent, the service ok, watch out for the sales/service advisor. I forgot the games they play. My story, bought 4 tires, typical add-ons ect. Ok, I get home, check the invoice and there's a 94 dollar charge for Tire Road Hazard Coverage!!! Like what!! No one ever mentioned, ever discussed, I have no paperwork saying I have this coverage or even what it entails. So moral of the story, watch out for these guys--shysters, not to be trusted, certainly double check anything. I will be taking up the issue w corporate as well as consumer affairs. Stay away.

Brent Hammontree

If I could give them a zero I would. I was having trouble starting my car so I took it to them to have my battery and alternator tested. They call and tell me that both my battery, and my alternator were completely shot and needed replacing. Quoted me nearly $700 to do the job. I declined and took my car home. The battery was a brand new battery only six months old and still under warranty. I went to replace it and they tested it first, and found it was perfect. A mechanic friend came over to test my battery and alternator and they were both perfectly fine. I must have left a light on and drained my battery or something. The fact that Firestone charged me to test it (and probably never did) to tell me it falsely needed replacement. Obviously trying to completely rip me off. My car is working fine right now.