Sonic Drive-In

Ann Carpenter

Went thru and the drive thru was closed so we pulled into a stall and submitted our order for 2 drinks paid with a credit card and waited 1/2 hour then saw them taking food to a car that came after us. So we hit the button and no one answered. My daughter had to get to work so we left but we paid not only for the drinks but gave them a tip. I will never pay before getting what i order. I have never had an issue with Sonic before today. I am really disappointed with what happened.

Jen T

Ordered food on app for pickup. Been waiting over half an hour and still no food. Drive through is going faster. Individuals in other stalls that arrived after us are getting thier stuff and leaving. already paid so cant leave to go to another place. Food came out cold. I ordered and paid for 4 corn dogs and only got 3. Something needs done to correct these ongoing issues at this particular location

J D

The little teenager looked at me like she was scared. My husband loves extra caramel, so I asked for it. The girl said it's already extra caramel in the shake, 😒 🤔 and closed the window in my face. Sonic needs to hire some of those CHIC FIL A kids. I will not be returning to sonic. The all around experience was awful 😖

Alt Perspective Travel

Was out extremely fast, as in less than three minutes. You can take a guess how 'fresh' our food was. We received five extremely sad, cold mozzarella sticks, a small container of reheated over-cooked tater tots, and a double stack cheeseburger without the cheese melted properly because that wasn't cooked fresh either. SMH. This food chain just keeps going downhill.. Would not recommend a visit to any Sonic locations in Kansas City to be honest!