McDonald's

Carmelita Woods

We like the app, it's pretty accurate & we can take our time to decide for a snack. We don't eat fast food very much so there's always a long decision process haha Everyone has been friendly each time we have gone in. So that's always a reason to go back.

Dana Sean [Shawn]

Recently, I come to this branch occassionally to get out of the house and work on my computer for a few hours or even half a day. The staff are always nice to me. When I go to use the restroom, I ask one of the staff at the counter to watch my computer for me. They put my computer behind the counter to keep it safe -- very obliging. Usually there is a female manager when I arrive, and a male manager shows up for the night shift. All the managers are very efficient. Big city fast food places are usually pretty bad, or mediocre at best (not so in small cities and towns where humans are still somewhat civilized), but this branch is highly efficient. In fact, it's possibly the fastest fast food place I have ever been to. The reason for 4 stars instead of 5 stars is the cleanliness of the place. The bathrooms are pretty skanky for a McDonalds (which....marketing secret....built its brand partly on restroom cleanliness). And the tables are not often cleaned off. In fact, every time I am there, there is one sweet young hispanic lady who goes out to clean the tables. Only her. The managers need to mind this. (And the owner needs to see that this young lady is promoted.) This branch gets a lot of freeloaders and downright strange people asking for weird things and arguing with the staff about whatever thing ("I didn't get my fries when I orderered two days ago, and I want a refund" or "I ate here last week and want to get free refills today; I brought back my cup"). The managers always deal with these people well. They don't yell at people who are yelling at them; they professionally resolve the issue. Imagine that. The female managers are really professional. The owner of this place knows where to find them, or is just amazingly lucky. The male night manager I always see is kind of loud and talking about slightly odd things in a loud voice. This is social-media-absorbed 2022, and the manager is young, and this is a big city, so thoroughly normal younger people are....well....uncommon. But it's okay. The guy is really efficient, and always kindly watches my computer when I ask him. For a big city in 2022, I think it would be hard to beat the efficiency of this McDonalds. For a big city. If you want some entertainment, come sit at this branch for a couple hours and watch the freeloaders and insane-type people who come to this place. (This area of Main Street K.C. is a goofball magnet, truth be told.) If I wrote down all the things I have seen, you would not believe me. It's like there is a big neon sign above the store: "Welcome freeloaders, insane people, and people who want to kill their bf/gf in the parking lot". Owner of this branch: please go to the other branches and tell the owners how you got these amazingly efficient managers to run the place. I'm curious to know the secret myself. Get them to also mind the restrooms, and you will have burger paradise on earth.

Richard Cantu

This McDonalds on 32nd amd Main KCMO has been a disappointment for years. Last night ar approx 945 pm, I waited in line for a long time till I got to the order in car speaker, when I was told they were only taking Door dash orders. Why open this service at all or post signs u will only serve $$well paid door dash services or the like? Terrible of businesses to go this route at a time when the economy is in a tail spin! I Do not reccomend this location!

J Williams

I rarely update/re-review BUT, new management has taken over and what a difference! Came for coffee and dining area was extremely clean. What a difference. It no longer smells and the employees were nice. Nice job!