Popeyes Louisiana Kitchen

Category: Chicken restaurant in Richmond, Virginia

Address: 8044 W Broad St, Richmond, VA 23294, USA

Phone: +18043033639

Opening hours

Sunday: 10:30AM–10PM

Monday: 10:30AM–10PM

Tuesday: 10:30AM–10PM

Wednesday: 10:30AM–10PM

Thursday: 10:30AM–10PM

Friday: 10:30AM–11PM

Saturday: 10:30AM–11PM

Reviews

Brandis K

Jun 27, 2022

Food was wrong, but the response is why I'm leaving a review. I had missing food and was treated like I was lying about what was missing and what was not. The manager Jamal refused to give me an itemized receipt to see what I was billed for and then made me wait another 10-15 minutes for what should have been included in my original order and offered no apologies at all. Very trashy service from a person I've never dealt with at this location before. Hope this is just a one-time thing.

David Knight

Jun 14, 2022

I’m overwhelmed by the amazing customer service. We’ve been there twice and both times the employees and manager and super nice, very upbeat and it made me want to stay there to eat instead of getting it to go. A breath of fresh air!!!! A+++++ My mobile app order was ready and 100% correct. Food was great!

Willis Canada

Jun 10, 2022

💯 plus service rendered by staff member Larry. Always friendly and courtesy and displays such a genuine interest in serving my order. He is in my opinion one of the best staff member at this location.

Jessica Bero

Jun 4, 2022

Went thru the drive thru at 2pm on a Saturday & the window worker named BLUE was amazing. Super helpful & polite. Went above & beyond to make sure the order was accurate. The world needs more ppl like BLUE 💙. Little things like going thru a Popeye's drive thru can make a huge difference in someone's day. Thank you for being you Blue, I hope you have a wonderful weekend!

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Questions & Answers

Very bad customer service and their location the manager was very rude line was to the door all I was saying very very bad customer service

RVA Traders | Jul 23, 2020
Maurisa Poe | Jul 24, 2020

The manager on duty when I visited was very friendly and personable. She was very accommodating also. No complaints here.

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