Hampton Inn Warrenton

John Christophel

Extremely clean hotel. We have started using Hilton properties instead of Radisson due to cleanliness and digital key so no contact with staff is needed. Will stay here again soon

Todd Rodeheaver

What terrible customer service!!! My son was 4 hours into an 8 our drive to stay there. He has National Guard drill and needed a place to stay. He has stayed there before with no incident. I call to add his name to the room, so he could get keys. I was then going to check in early in the app, so it would charge to my card. I have done this many times with him and my wife. The GM went in today at I couldn’t do that and had to get a digital key. In a matter of 3 minutes of back and forth on why I could or couldn’t, he finally said he was canceling the reservation. I asked him if he was really putting my son on the street. He just said I’m canceling and hung up on me. I went in to get a reservation 12 miles down the road with no issues or problems. What a joke. That GM needs fired. I called back and he said he did not like my attitude and pretty much said I hurt his feelings. I never raised my voice, nor did I curse at him or even curse at all. Sad, sad customer service. I have never had anything close to this from Hilton before.

Catherine Echols

This hotel is absolutely the rudest, mind-blowingly horrible place. I would not recommend them in the least for the abhorrent way they treated my mother while my husband was in the ICU fighting for his life. She came to town to help me during that time, and we suddenly had a snow storm on our hands. To keep her safe, I told her either go back to the hotel and stay put or you ought to go get your things and come back to my house. She went to get her things before the road got bad at 2pm. When she arrived and told the staff the circumstances, they refused to give her a refund for the night she would now not be staying with them. Never, ever stay at a Hampton. They have no courtesy or even basic human compassion. My dad spoke with the regional manager and apparently the same verdict was reached. Stay far away from these people.

bryan acheson

Very impressed with my stay. ALL the staff we're friendly which is hard to come by these days. Room was in order and clean. Breakfast was good and ON TIME which is important to me as I was on a tight schedule to get to my work location. Highly recommend!