Mesquit's Vacuums & Janitorial Supplies

April Wade

This place has all the cleaning equipment and supplies ,that a person needs great people that really y help and care thanks Mesquite.

Build-A -Buyer

I shopped here for the past 9 years, you are not gonna find a better store. They are always filling orders and stocking items you won't find other places. When I had my tattoo shop I used them, now that I have a real estate office I use them even more!

Admin Response

I wasn't going to write a review based off of the fact that I did receive a full refund but the experience was so terrible that I feel obligated to share with others. I had gone into rent one of their carpet extractors staff seemed friendly enough at the time and the young man was very helpful and informative on how to use the machine and best practices. so I loaded it up into my car and brought it home. when I got home and started the setup the hose to the machine was incorrect I called back and the owner answered and told me that the hose should be correct and I told him that I agree with that statement but It is not. He then suggest I bring back the hose and he can switch it out. now the location is about 20 mins from my home and 40 mins round trip, so I agreed went there switched out the hose for the correct one for the machine. I went back home finally got the system set up 2 and a half hours later and thought yay! so the person that was doing the floors was doing good for about the first hour and then the machine stopped spraying solution and mind you now it's not spraying or sucking up and water. at this point I had enough and pulled out my own personal carpet cleaner and did the whole house that way. Once finished I called up Mesquit's and told the owner that his machine did not work and wasted most of my day and I would be in tomorrow to return it and expected a refund. Over the phone he was apologetic and stated that he would give me a refund or he would give me a different extractor for a day longer for no additional charge since the one he had given me was normally just used as there back up. I told him that I had done my house with my own personal carpet cleaner and that I do not have the time to spend 2 days cleaning floors. When I got back to their location with the machine he was doing everything in his might to refuse a refund to me from plugging in the machine and saying "well look waters coming out of there" to "I tried working with you and you refused to meet me halfway". He even said that he couldn't take back the product that is designed for their machine because it was opened. He was very rude putting me down saying that he's been in business for 50 years because he treats his customers right and that he would only give me a refund if i agreed to never visit his location again and then slandered me in front of other customers. now I'm not saying the customer is always right by any means but their is something to say for respecting other people's time and not ripping people off and then when they ask for a refund the owner feel obliged to talk down to them. and honestly if his business was doing great and he has a great customer base the refund for his machine that didn't do what it was designed to do shouldn't have been a problem. So thank you for demanding me not to support a company that doesn't have its customers best interest in mind.

Andrew Merrill

So I've known Poncho and George for some time now and I just am shocked to see a review like this. I'd put my name on the line for these guys any day. I'm sorry that Ken C had a bad experience with them but I can't stress enough how trust worthy and down to earth Poncho and George are.