Address: 2230 Will Wool Dr Suite 105, San Jose, CA 95112, USA
Phone: +14088347663
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Helen Grays Jones
I would give a 10 star Yelp review if it existed. Rich and his Team at ServPro exceeded my expectations: I had a water leak that ruined my hardwood floors and requirement abatement. Rich and the ServPro Team responded very quickly, coordinated all the efforts to include the leak inspection and follow up by another company. Rich and his team also expedited the the cleanup so I could return home and provided referrals to Flooring and Plumbers to complete the work. Thanks Rich for making an unpleasant circumstance better by providing outstanding quality service.
Sheleen Williams
Everyone we worked with was great! Managment and staff were professional, courteous and worked with us and our insurance company with no delays or issues! Thank you serve pro!!
Long Nguyen
Mark Burke (owner) was very accommodating to my urgent need and quickly got his team Connie and Steve to schedule a water/sewer clean up my basement in San Jose due to a backed up sewage pipe. Connie spent about 20 minutes over the phone with me identifying the scope of work and recommendations for any potential HVAC repairs or replacements. She coordinated the crew to come the next day and texted me updates. Steve showed up a bit behind schedule on the clean up day but was professional enough to call ahead to let me know he was running behind. I appreciated that very much being that I’m working from home and balancing kids distance learning. (That short call alone set them apart from other clients services where they give you a 4 hour window and expect you to be home. I hate that.) Steve was very professional, personable and wore a mask when he came to my home. The clean up was excellent and he went so far as to show me what solvents and safe chemicals he was using to clean the basement. I would highly recommend ServPro of NE San Jose for any future messy clean up needs.
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Estimates are free. We provide estimates for water damage, fire damage, remediation, Covid-19 cleaning, decontamination and other cleaning projects. An on-site inspection may be necessary. Please contact us for more information.
Yes, we accept all insurance claims. Each of our clients who uses an insurance claim is assigned a Project Coordinator to help them process their claim from start to finish.
We provide emergency water removal services to the Alum Rock area 24 hours a day, 365 days a year. Our service vehicles are stocked with equipment and always ready to go.
We are happy to work with insurance companies. We can communicate with your adjuster and keep you in the loop with all correspondence.
We cannot enter the property until the fire department officials deem that it is safe, but we can be on-site with you immediately so that we can begin the process as soon as possible.
SERVPRO is a true 24/7 company, meaning we take calls any time of the day or night, 365 days a year for Alum Rock. Although some services can wait until the morning, water damage needs to be removed quickly to prevent secondary issues. Call our office as soon as you are aware of the damage so that we can begin evaluating the issue.
SERVPRO provides San Jose and surrounding areas with not only water damage restoration services, but also fire damage restoration, and mold removal and remediation services for residential and commercial properties. Call our office for more information.
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