U-Haul Moving & Storage at The Alameda

r reeves

Check in easy, rent online to avoid the lines when there’s just one person working…

Surarchith Midhunakula

I picked up U-Haul at this location twice and both the times I had to wait for more than 1 hour even after checking in online. The place was not even crowded. Just that the staff here are extremely slow.

Brandon Smith

Horrible experience, I needed a wiring harness added to my van. I purchased and scheduled the install time. After 1 week of waiting (Not bad), 30 minutes before my appointment I found out that the primary part needed to complete the install was discontinued and I was asked to purchase it myself. (minor irritation still) After purchasing and setting up a new appointment I arrived early and went to check in. Only to find out that the employee needed to check the wiring harness that they told me to purchase, after 5 minutes of taking inventory on the contents (too long) I'm told that there is no one there to preform this installation. Don't waste your time at this location, they are useless, why allow someone to set up an appointment if they cannot install the item they asked you to buy and then reschedule you to install. NEVER again will I use this facility.

Irving Paredes

The guy was who helped us was friendly and professional however what should have been 5 mins turned into a 75 min wait due to no explanation. One of the employees bailed on a customer to use the bathroom. The employee was gone for 20 mins before another employee came to assist. It wasn't a smooth experience