Greyhound: Bus Station

Lonnie t

I expected after my Memphis first time experience for Nashville to be rather nice, I was wrong. It is not Horrible just not newer cleaner and less of a "hang out" location. The "restaurant " was not open and the water soda vending machines were 3.00. My bus was late, though I was first on. I believe no one was pleased with the bus not being even slightly cool. The bus was off and it must have been high 90s on it, it took a good while to cool down. I also ended up in a seat where the electrical plug was not working which was not favorable for a 4 hour ride to charge cell phone. I will say it could have been worse and it could have been better.

Sharon Sprayberry

This is one of the few greyhound stations still open. Most stations have been changed to pickup points. The employees of greyhound have absolutely no empathy. We were very late after sitting in the bus in Knoxville for over 5 hours waiting on a driver There are typical vending machines. Good thing because the little restaurant is closed on weekends I would NOT recommend greyhound to anyone. You can walk it and have less problems.

ArkWood Doors

Could easily have flown to nearby airport and paid for an Uber to transport to and from the airport without going over the Greyhound ticket cost. Memphis, Nashville, and Atlanta stations had a combined total of 2 toilets and 2 urinals and we're possibly cleaned the month prior. Food is passable as cafeteria food but priced like high quality dining. First bus driver left Little Rock terminal and traveled about a 1/4 mile before realizing luggage doors weren't closed and secured and had to stop the bus by the Little Rock arena to shut them. There were a couple helpful and attentive employees, but the majority were rude condescending bags of oxygen. Atlanta was the all time low, multiple customers mistreated and fights breaking out all night inside and outside. A poor middle aged blind woman was told to get help from other customers and go to the end of the ticket line to get assistance from Greyhound. I've NEVER seen a place handle any form of disabled customer that way. Also Greyhound needs to keep their lots policed for trash. Nashville, Memphis, and Atlanta all had literal trash tumbleweeds rolling back and forth across the lot. Whether its cigarettes, styrofoam cafeteria containers, or "diabetic" supplies for insulin application the lack of effort to take care of the terminals shows...

Austin Gibbs

Getting places is nice and quiet for the most part. But why are so many of the workers and drivers so aggressive? I've come through here a few times and so more than a couple of the workers are generally rude and I've seen and spoke to more than one customer who was emotionally distressed by the behavior of the employees at Greyhound. I understand the station can be hectic. But taking it out on the customers seems unethical to me