TruMark Financial Credit Union - Chestnut Hill

MiMi Gutierrez-Cervantes, REALTOR

Beware of the unprofessional behavior of ERICA SAMPLE, she won't follow up on issues regarding your account if you ever have a problem. You will be in serious trouble if you trust Erica Sample with anything concerning your financials. In general, this branch is unprofessional, they don't care about costumer service, they are just sitting down doing nothing and playing hip hop in the background and talking to each other and I feel sorry for the people who issues payckecks to those type of lazy employees.

Charles Hurt

Poor parking options, pay at meter. TruMark says they are part of a shared branch cooperative with other credit unions. Despite being a member of one of the 'shared branch' credit unions, TruMark was unwilling to notarize a document unless I opened a new account with them. Two stars since one of the associates did suggest a local UPS store to find a notary. That location did not have a notary on staff. Recommend AAA for any notary needs.

E H

The people that work here are absolutely amazing! Hands down they have your best interests at heart and make sure you can transition out of the corporate banking hellscape into a customer first financial landscape. I switched from PNC and will never look back. Thank you so much to Peg for opening my account and Rob for helping me get a line of credit. Rob went above and beyond to make sure I got my account set up with overdraft protection and took care of me every step of the way!! Thank you all!

Jay Smith

Great experience & great staff ! An MSR named Robert Howard helped me open an account. I will be recommending friends & family ! Thanks again.Jay - Welcome and thank you for your 5-star review! Your comments have been passed to our Chestnut Hill branch.