Address: 555 The, Shops At Mission Viejo, Mission Viejo, CA 92691, USA
Phone: +16196146453
Sunday: 10AM–6PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Miss Brittany
Leanna, Hannah and the other friendly staff at this location have been the most knowledgeable, kind and attentive to my needs and I will go to this location over closer stores for their excellent customer service. Thank you for your help!
Kate Garcia
Decent clothing. I came in to try sizes on and help understanding the different legging options I could not really decipher from their website. The sales people were all clustered chatting. After not acknowledging me for awhile, they seemed pained to ask if I needed help. They were disappointed I said yes. Hearing the lady assigned to help me was impossible over the insanely loud music. Apparently this store doubles as a night club or something??? I did find some clothes I would like to buy, however, walking back up front into the music and being frustrated with the weird attitude and booming music I left without purchasing. I won’t be returning. I went to Nordstrom’s and was able to find a lot of great clothes, pleasant shopping environment and nice sales person who did not act like I was an annoyance.
Priscilla
I tracked my package and it says it was delivered but I have never received it. Called Febletics who told me I have to call usps. Called usps and can't get through, used the voice system to track package which says the tracking number is wrong. This is the worst experience ever. I decided to try you guys out and spent 90 on a pair of pants never received. Starting to think this company is a scam.
Shelby Hallford
I am a lulu and lorna jane addict so almost didnt come in, but had a blast and left with just 2 items I love. Customer service was great, I tried on a few things and got honest feedback from the people working there. I was also returning something I purchased online, and they honored the discount I got for my new purchase. After I decided on what I wanted they gave me a mimosa as well! So fun with some great ladies working :)
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Must wear mask to enter the store, hand sanitizer is available. Limited amount of people in the store is a must. I felt very safe and girls are still very helpful!!
They do run true.
Hi Mariel, You can choose to be a member or a guest. All you have to do is to inform one of our staff that you will be purchasing the item under guest if you wish you don't want to be our VIP Member. Also, there are difference in prices if you purchase an item under VIP and GUEST. Thank you, Daniel
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