Address: 3400 W Olive Ave, Burbank, CA 91505, USA
Phone: +19497882296
Sunday: Closed
Monday: 9AM–4PM
Tuesday: 9AM–4PM
Wednesday: 9AM–4PM
Thursday: 9AM–4PM
Friday: 9AM–4PM
Saturday: Closed
Christopher Scott Knell
Got Canon camera equipment or lenses? This is where you can get everything calibrated and working just like the day it was originally purchased.. very reasonable rates..
Bethann'e Roche-Aimn'Dreemon
Once you find the office (second floor, use the heart radio entrance), press the doorbell to be let in. Superb service! I have total trust in them. I took my 77D in because the SD slot stopped working. A week later I have it back; working like new & polished up! The front area dude that helped me was great; professional & nice. When he handed my camera back to me, I was so thrilled, I wanted to kiss him! Apparently, if not for canon Burbank, I would’ve had to ship my camera to get it fixed. Many, many thanks!
Bruce Buckley
For older Canon Lenses and Cameras Canon does NOT offer support or service for these products. They will offer discounts on REFURBISHED newer equipment. Maybe time to look at Sony.
Victoria Gold
Usually I have a great experience with Canon CPS repair services but this last time I was seriously upset. My Canon 50L 1.2 is my go to lens (regardless of its notorious focus issues). I take good care of my lenses, I get them cleaned regularly and am a gold member. Last wedding I was shooting it just stopped working. Would not connect to my camera out of nowhere. I brought it in to canon and was told it would be $0 to repair because I had just repaired it late last year. A day later I got a bill for $350 because they *think* it was due to an impact that it was broken because the little screen on the lens had a crack in it. That was the ONLY reason they could give me as to why they were going to charge me. HOWEVER, that cosmetic crack has been on the there for 2+ years. I have had my lens repaired multiple times and not once has it been brought up until now when I was going to get a free repair. They literally had no other reason to tell me as to why they were charging me. Nothing. Best they could do was discount the repair even after they told me initially when I dropped my lens of it would be FREE. In addition, my 5d3 that I brought in for a repair late last year for issues, is having the SAME issues now that I paid hundreds of dollars to have fixed. All I can say is get your quote in writing from the beginning. If you ever get a scratch or dent on your lens, document it in photos when it happens so you can prove it to them and they won't use it against you in the far future.
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Yes
As far as I know they are. Great People working there. Also remember it is the Holidays. So they maybe slow. I don't know.
As far as I know, yes
On Califirnia street there is a parking entrance. Make sure you get validated at Canon.
Yes
You can take your camera to this location for technical repairs. As far as pricing goes, it's dependant on your situation and how the shutter was damaged.
Rick, this is a public response area. You should email Cannon Burbank directly if you want a quote. But they are not great at responding so you may just want to take it in during their open hours.
I'm sure they can.
Visit the Canon Experience Center in Costa Mesa, you can walk in with your gear.
You'll want to go to the Costa Mesa Canon for repairs.
Call 1-800-okcanon This is a Google maps page, Canon does not see it nor get messages from it.
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