Baymont by Wyndham Rome West

Category: Hotel in Rome, Georgia

Address: 2209 Shorter Ave, Rome, GA 30165, USA

Phone: +17068021223

Reviews

Zach

Mar 22, 2022

The smoke detector is tucked away in a drawer and where it should be on the wall there’s just wires hanging out. There’s stains on the bedding and burn holes on the floor and the chair. There’s paint peeling and stains on the walls. The inside of the microwave is caked in gunk and one of the dials is missing. And by missing, I mean someone shoved it behind the mini fridge. How do I know this? I found it while looking for the cockroach that made an appearance only to disappear into thin air. The more I look around the room, the worse it gets. I definitely won’t be sleeping tonight. The staff is friendly, but that’s about the best thing about this hotel. Oh, and the pool looks like a tub full of phlegm water.

Kay Stell

Mar 20, 2022

Great front desk ppl. I'm handicap and they helped me and the rooms are great as well. Jamie is a great person and the lady that came in after her is also great. Thanks for your help ❤️❤️

Michael Wilson

Nov 10, 2021

Desk ladies were great but that was all. Rooms need a lot of work. Toilets broken in our first 2 rooms then in the third room water from an upstairs bath poured through our ceiling. It was a horrible experience. DO NOT RECOMMEND!!!

Callie Whitlock

Jul 24, 2021

This hotel was the most disgusting hotel I have ever stayed at. Our room had so many stains on the floors and walls. The tables were not wiped down. There was food and trash that was not ours left under the beds. There were bugs in the shower. We were told upon checkout the following morning that we would be receiving a refund for the remainder of our stay but after calling my credit card company the next day they refused to offer a refund. Completely horrible. I have photos and plan to file complaints with authorities as well.

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Questions & Answers

Do the managers and employees have serv safe certification to serve the breakfast Do they keep checking out to see if the rooms are clean daily

Winnia Cabbell | Jul 21, 2018
Katlyn D Moon | Jul 22, 2018

That's a good question & I don't know the answer to that but I do know housekeeping has literally walked in on me every day even hours before checkout. & I don't think the rooms are cleaned as well as they should be. But I'm also a germophobe & have OCD so that could be just me.

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