CaballoBronco.com

Luis Enrique Padilla-Ibarra

I see a lot of positive reviews, but their return policy is very poor. They sent me the wrong colored boots. Then they wanted me to take a picture and sent it through WhatsApp for a return label. They also gave me the option to drop the boots off, not a problem since I live 10 miles away. Dropped them off on a Saturday afternoon. They confirmed it was the wrong color. I asked for a refund and they said I would get an email confirmation for a refund. 5 days later I called to asked about my refund. Long story short the telephone sales rep explained to me that I had not returned the boots. I found it to be a joke and provided him with detailed information about that Saturday drop off. If you drop off a return ask for a receipt, lesson learned. After being on hold for 21 minutes he returned to the telephone call and explained that my refund would be given that evening. I found it a joke that they do not have a system in place for refunds!

Monica Thomas

These are the best boots I have owned. Great customer service, quality product. I highly recommend. If you are thinking about it, think no more and just get it! I am thinking on getting another pair and maybe some of the sandals, they are super cute! My husband bought a hat and he loves it!

Dan Jahns

I had a great experience with Caballobronco. They had a great selection of cowboy boots at very reasonable prices. The delivery showed up on time with no hassles. Would definitely buy from them again.

Lorena Ruiz

Great customer service! The Ostrich skin boots arrived in just 2 days, and the quality was really amazing. Bute the best part was that I saved more than US$200 dollars when compared with other identical products offered by other online stores. Highly recommended!! I will keep buying here.