Express Factory Outlet

Category: Outlet store in Hialeah, Florida

Address: 1675 W 49th St, Hialeah, FL 33012, USA

Phone: +13058284809

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Mirna Garcia

Nov 28, 2021

I had a less than stellar customer service experience at this express outlet store. I came in to exchange some clothes, and the staff was less than helpful. I understand that online orders cannot be returned at express outlet stores: however, I explain to staff member Diego that I was totally blind and that I only had a ride to go to the store today; and if there was any way that he could make an exception and he declined. I know that rules are there for a reason, but I feel like the way that he should’ve handled it was to exchange the items that they did have in stock. I didn’t want a refund, I just wanted different items.

Chinita Chinta

Mar 22, 2021

I spend a lot of money shopping and love express. Now they won't let you try on clothes. They lost my business and my families who come to buy from costa rica. Never again

Dany Marrero

Oct 16, 2019

This is worst store you can go. Horrible customer service, i bought a pair of pants and one of them was damages , they didn't exchange it because i removed the tag, their answer was you can call the customer service if you want but we won't do anything, horrible service

Abel Rodriguez

Feb 7, 2019

Everyone should visit this store at least once. Clothes are so comfortable, the colors, the models and Hialeah store has a good costumer service. Some days when they have specials the line is endless, everything is a mess, but at least you see that they are trying. All business today want to do everything with the less amount of workers and that could be chaotic sometimes.

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Questions & Answers

Do you sell plus size clothes and plus size panties?

Melissa Stugis | Aug 25, 2020
Melissa Stugis | Aug 25, 2020

I need a size 15 in panties. Do you carry a size 15 in panties and bra.

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What sizes does Express Factory Outlet offer?

Express Factory Outlet | Aug 25, 2020
Express Factory Outlet | Aug 25, 2020

Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).

Can online orders be returned to any Express store?

Express Factory Outlet | Aug 25, 2020
Express Factory Outlet | Aug 25, 2020

Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.

What is the return policy at Express Factory Outlet?

Express Factory Outlet | Aug 25, 2020
Express Factory Outlet | Aug 25, 2020

We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

Where can I buy an Express gift card?

Express Factory Outlet | Aug 25, 2020
Express Factory Outlet | Aug 25, 2021

Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.

Is Express Westland hiring?

Express Factory Outlet | Aug 25, 2020
Express Factory Outlet | Aug 25, 2020

Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.

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