This store is the ultimate Apple experience. Other than the stunning architecture, everything from the elevator to the people at Apple 5th ave was awesome. We visited the store three times during our stay in NYC, once to look around, once to buy a phone, and once to buy some quick accessories. When purchasing a phone, the woman helping us was great, and the setup process was quick and efficient. We also got help with an issue on an iPhone, where the battery would go from 70% to 20% in ~15 minutes every afternoon. The person helping us seemed disinterested, and wasn't able to resolve the issue. Making quick purchases was easy; there was no wait, and we were able to get in and out in less than 5 minutes. Overall, if you're in NYC, I would recommend visiting Apple 5th ave. for at least 5 minutes (even late at night, this location is open 24 hours). The building is incredible, and the service is great overall.
Devesh sharma
Jun 2, 2022
Definitely one of the best places to buy apple products and also if you need any help with hardware or software issues . It’s located on fifth avenue very close to Central Park and is 24 hours open . You can visit them with appointment through online booking or even try walk in . I went in the morning around 5 and was very well taken care off. The staff had a lot of time to assist me and didn’t had to rush since there were hardly any people . Highly recommended.
Adam M
Apr 8, 2022
One of the best Manhattan Apple stores to visit. Extremely large and spacious with enough employees to help the large volume. Staff is extremely friendly considering the amount of people, questions and issues they must have to deal with everyday. All staff were wearing masks and Apple had an abundant amount of (filled) hand sanitation areas along with mask stations. Highly recommend visiting this store over others as the store and employees per experience seem to have thorough knowledge on all your questions or getting answers to them if they don't know in an extremely quick manner. Every product Apple offers seemed to be on display in a non crowded spacious design which, was also extremely convenient and pleasant. The staff from every level are extremely pleasant and helpful.
Nicholas Adhikary
Jan 14, 2022
One of the best Apple stores I have seen yet. This place is a piece of art: beautiful staircase, clean and modern designed interior and the staff are really helpful. Absolutely recommend !
You can definitely purchase a custom configured MacBook pro, however usually these orders are processed online and take 5 - 7 business days to arrive to the store, however if you're looking for a powerful alternative to what they have presented, they usually sometimes carry small quantities of fully specd out versions in store
Good Morning. No, they do not sell it. Only the US that is not global. I went to look for a global cd max and they only sell the one of them that have less bands. Therefore you will not have a good signal in your country. What you are looking for is the European version
This store is open 24/7. Yes they had the new iphone XR in stock 2 days ago when my wife bought one, and there did not seem to be too much of a run on this product. The basement is shut as they do some refurbishment work and the outside is also currently a bit of a mess, you enter from the side. Officially the biggest store in the US, but the grand Central terminus store is actually bigger in floor space, but is officially classed as 2 stores. Enjoy.
I think it's the best .. Keep in mind that apple is a trip out of which it is impossible to get off because of the quality of all its products and because of the usefulness
No its NOT iCloud... Dear Pauline601,,at the store : there is your picture at the top right of the screen, press it you'll go to your account, 2nd line a word *Purchased * click it,, here you go all your apps and you can download it again...
Thanks
Yes, you can just ask for the product, they will get it quickly. But the fifth avenue store is supposed to be very crowded, they may not explain properly how the product works, etc. If you visit another apple store you may get a better service.
Does anyone know where I can make an appointment to enter the store?
Giovani Mendez | Dec 20, 2020
Lephid | Dec 21, 2020
On the web: https://www.apple.com/retail/instore-shopping-session/ there it says what you want and below you choose the location and then give you dates. A month ago people with a session entered first but there was a queue of people without a reserved session.
You should go to apple.com and make an appointment based on availability or call the 800 number for customer service in the about or contact us section of apple.com and make the appointment. You can also get the number for the Apple store that you want to visit and .an appointment. You should not go to a store and expect service if you do not .make an appointment. The Covid19 pandemic has changed the way Apple operates (as well as everything else)
I want to know the price range of I phone 11 pro with different gB, different colors, size. If you can tell the prices with tax how much it will be
Sabina Shafaat | Oct 5, 2020
lokesh rgl | Oct 6, 2020
check here sir
Please i want to know the price of i phone 11 pro max 256 GB unlocked with taxes?
Nora Elias | Sep 5, 2020
sandy996 | Sep 6, 2020
$1350 maybe little up or little down
Hello good, I want to buy an iPhone I am from Argentina, how can I do, I do not speak English
Aldana Paillet | Sep 5, 2020
Rodolfo Solis | Sep 6, 2020
Very good place
This business used any email ?
Soumya Ranjan swain | Sep 5, 2020
alfonso clark | Sep 6, 2020
I don't quite understand the question
How to take appointment?
uma mundaganoor | Aug 6, 2020
Shay P. | Aug 7, 2020
If you need service for your device then yes you have to make an appointment. But if you are making a purchase then you can walk in. They will take your temperature & make sure its safe you & them.
Is the Genius Bar currently fixing MacBooks at this time? I am trying to go there this weekend to get my MacBook fixed.
Michelle Maza | Aug 6, 2020
Elisa Ortega | Aug 7, 2020
Yes
Are you guys currently accepting people in the store for customer service / repair?
Chanel Urban | Jul 7, 2020
Ahmed El-simary | Jul 8, 2020
Yes, apple store is working now, you will find customer service outside the store. They will collect your information then you will enter the store don't forget mask and gloves
Not sure if you can but it is best to back it up before you get there to same you some time because they will ask you that first I think they will help you with that as well
Only the USA versions of the phones are available to buy in the USA. The Model you are looking for isnt for sale at official apple retailers. You might be able to find it online somewhere.
Hi, is it possible to hand over my old MacAir1.1? Or give consultation about it upgrading?
Gora Verni | Jan 4, 2020
Nrupesh NYC | Jan 5, 2020
Upgrading? Apple seems to want you to discard old devices ( causing environmental disaster). If something could be fixed easily, they see if its profitable and they do it and charge you double or triple the fair amount. Otherwise, they encourage you to dispose of it and buy another upgraded version.
This behavior is what seems to be common amongst manufacturers. They make it difficult or near impossible for you to fix. Do not make spare parts available for independent repair shops.
This is all a environmental disaster and worst thing for the planet.
To answer your original question, I'd say no. They may give you a insulting amount of credit to a new device.
To make it clear, I don't work for Apple or any of its competitors. Just based on own experience.
Can I buy the iphone 11 pro max European model (A2218) at the 5th Ave store in NY?
Edson Arnaldo | Jan 4, 2020
Kathleen Longo | Jan 5, 2020
59 street and fifth Avenue.
Can i know the price of iphone 11 series ?
PRANAV mittal | Jan 4, 2020
Jesse James Lheureux | Jan 5, 2020
Yes. After discussing it with a certified representative of Apple who is either in management or above. They will be able to give you a rough ballpark figure or estimate but not exact prices due to taxes being different for every city county and state.
Hello. Can I buy an iPhone X screen and collect it without repairing it at your shop?
Bought an iPhone, iWatch & GoPro last year when I was in New York. I lost my invoices. Can I get a duplicate? I live in Belgium so there's no possibility to step by
I am from Argentina, in the next months I will travel to Manhattan. I have a MacBook Pro (15-inch, 2016) the broken (Command) key and the plastic butterfly, I would like to know the cost and if they fix it in my stay (I'll be 15 days) thank yo
Alicia Sliwkin | Jan 4, 2020
Aisel Omerbashi | Jan 5, 2020
I don't know the cost of it, but they should be able to fix it in a day or two, definitely in less then 2 weeks. To make sure go to the store as soon as you can just encase there is a longer wait
When I buy iPhone 8 can I give back iPhone 6 and get money back?
I think you should go to the store with your computer and ask for help and ask for your copy of the sale, for the serial number, you can find it on the computer, luck
Not sure but I would definitely ask Apple technician in a store preferably
A smaller store then the flagship were they have more time and less customers
Good afternoon
I need you to send me the purchase invoice by mail
How can I manage it? To speak in Spanish and to call by phone and nobody spoke Spanish
Raquel Sarratea | Jan 4, 2020
Jonathan Oviedo | Jan 5, 2020
Use the google translate and send an email
Do you have the iwatch 3 screen?
Estiven Amay | Jan 4, 2020
Anita M C Endeman | Jan 5, 2020
You have to call the store. This is Google maps!
Hello! I have an iphone 7 with the “no service” problem. Can I give it in the trade in program?
Thank you
Hello Apple executives I have an iPhone 6 Plus and has a factory problem, I live in the Dominican Republic, I visited a store called One Click in Santo Domingo and they informed me that I had to send the cell phone to you.
I will come here in Mid Jan from Bangladesh (non-us citizen). May get Iphone X which (sim free) can be used with other type of SIM (say grameen) and warranty-services would be available in Bangladesh. What is its cost ? is it Tax free
Abdul Halim | Jan 4, 2019
Jb Learner | Jan 5, 2019
Roughly around $829 to 900. Tax free?? tsx free. I wish.
Do they sell on the internet?
Elineide | Jan 4, 2019
khaled aldihan | Jan 5, 2019
So can't understand that :(
When is the store reopened in the original place with the entrance by the bucket?
If you go onto the apple site and go onto support, you should be able to live chat with a representative who will be best placed to advise you, and if appropriate, book an appointment for you at the NYC store that best suits you.
Hi do they have the UK version in stock? I am from the UK and just bought an iphone XR and iphone 8 US versions from this store! Didn't even think of asking whether they had the UK version!! Guess I have lots of UK iphone plugs! The sales assistant knew we were from thrt UK but did not suggest it.
Not yet. The cube is visible now and there is a lot of progress.
As you have the Playstation controllers icons, be sure to visit the Sony Square (25 Madison Avenue)
Try activating on your cell phone: 1.- your location; 2.- Turn on Wi-Fi and assign which signal you want to connect to; And finally go to the Internet and perhaps you will have to do what the Service Provider wants to advertise ...
With these recommendations, I suppose you will be able to connect to the Wi-Fi that you require.
Cheers,
😎
That is what apple store website stating
Apple Watch Series 3 (GPS + Cellular) usage includes a total of 4 hours of LTE connection and 14 hours of connection to iPhone via Bluetooth over the course of 18 hours. Apple Watch Series 3 models also provide up to 18 hours of battery life on a Wi-Fi connection.
Can they fix iPad s there? And what are the store hours for Moday to Friday?
La Piña Flow | Jan 4, 2019
Jose Nieto | Jan 5, 2019
The Store hour is every day. Don,t Fix iPad in the store
You can go to the Apple Store or any Local stores of 5th avenue. You may google some places near you and also check on YouTube if u can fix it yourself.
I got an iphone x from ur store and i lost the invoice copy of it , can i get a duplicate invoice copy of my phone?
rakesh jagrani | Jan 4, 2019
Woah.Be4sT | Jan 5, 2019
Yes you could get another copy of it. If the iPhone X is less than 60 days of when you bought you could get the part for free if not you may have to pay for it.
I have an iPhone I’ve had it for 2 years with T-Mobile I was curious about upgrading? But don’t want to go back to T-Mobile store, I was wondering if I can get a better deal directly with the apple store ?
Aamy Vazquez | Jan 4, 2019
Adanlawo Lukman | Jan 5, 2019
Sorry, I don't know about that. You might wanna call Apple customer service.
How much is the iPhone 8?
louise hoffmann | Jan 4, 2019
Ammaar Kazi | Jan 5, 2019
Prices start at $699 USD
What is the price of the iPhone plus 6plus ?? !!!!>: v
On June 5 my parents were in New York and at Apple Fifth Avenue they bought a 32gb iPhone 7 plus. Without knowing that it is little memory. Is there any possibility to change it for the 128gb one? It is that here in Spain they do not change it to me. Solu
Javi Bellido | Jan 4, 2019
Patricia Figari | Jan 5, 2019
I don't think they will change it in Spain. Ask in case!
I was there last month and on the second floor there was a Caribbean salesman who spoke Portuguese. On the first floor I saw a saleswoman speaking in Spanish. Salespeople are very helpful. Kyra served us very well.
Hello, I ask you because we are going to travel to New York in July, we need to change the Display to an IPad AIR 2. I contacted Apple and they sent me their email to request a quote and then turn .. They would be so kind to answer
Pablo Franceschina | Jan 4, 2019
Celeste Rivero | Jan 5, 2019
You can ask for an appointment on the web too. Do you go several days? At the moment they budget you in the local I mean
How to buy the original screen of the iPhone 6s gold color here I leave my number 504- 32005989
Nancy Matamoros | Jan 4, 2019
David perez boza | Jan 5, 2019
Asking at the store if they have it.
Can I change my ipad air model A1475 for a ipad pro? what would be the value paid by my, and how much does the new ipad pro cost?
and up grade of the iphone 6 x iphone X?
Lenise Ferlin | Jan 4, 2019
Hildemar Baldan | Jan 5, 2019
I think you have to go there or call.
how much is for a iphone 6 plus s?i have a 6s but i want the bigger one
Good evening. I bought the iPhone 7 Plus Black matte in this store. The device was stolen and the invoice erased. I need the copy of the fiscal hour to know the IMEI and try to track it. Can you help me?
I have an iphone 7 plus, and I have had lots of issues with battery charge. I have been told by Verizon that here are known issues here and thus Apple is replacing these batteries for owners free of charge. Can it be done while I wait?
Michael R missac113 | Jan 4, 2019
Libero Della Piana | Jan 5, 2019
Call Apple but I doubt they can service the pho e while you wait.
I have a Mac Book Pro Serial C02S4L48FVH5 I had an accident and I broke the screen. I worked with an external monitor. I think the warranty does not cover this. There is in N.Y. some plan to deliver this equipment and take out another new 15 "i7
Carlos Mendez | Jan 4, 2019
Manuel Criado | Jan 5, 2019
Call the telephone, that kind of questions do not attend here.
I made the purchase of 3 devices between the 13th and 18th of January in this store and I did not receive the receipt by email. I'm trying to contact, but I do not speak English, I need help. Can someone tell me how to get my receipts? Do have emai
Elton Soares | Jan 4, 2019
Marco Antonio | Jan 5, 2019
They usually send by email, I'm here in NYC bought a device this week and came by email
I need your help my laptop on screens can you fix it tell me how much is
Wendy Mendez | Jan 4, 2018
LeVera Sutton | Jan 5, 2018
I'm sure they can help. Bring your fully-charged, laptop into their store. They are a 24hour store. Confirm their holiday hours before you go. Hope this helps.
What time do they open up on Christmas day??? Please let me know... Need help with my cellphone....
meoba nsenga | Jan 4, 2018
Eng Fatma | Jan 5, 2018
I'm not sure about Christmas day but usually they open 24hrs
When i bought my iphone from Apple, it came with operator SIM card inside the phone. I was able to activate it with that SIM card and use it on other network.
... In front door there are some people which ask you why are you visiting the store.They will guide you.... When I visited the store we made it just for ask about their products.