Xfinity Store by Comcast

Depends on the day ...

Only has the 800 number not one for the store

They were great at first then they sent me a letter stating I didn't qualify for two free phones no contract with a credit score of 840. REALLY. THEY LIE. NOW THIS IS ONLY MY OPINION. I WENT BACK TO METRO. VERY HAPPY. I DIDNT KNOW THEY DID A CREDIT CHECK FOR A DEAL WERE YOU GER TWO FREE PHONES AND 80 A MONTH. A SCORE OF 840. THEY ARE WEIRD. DONT GO TO THEM IF YOU WANT TV GO WITH DISH, PHONES, GO WITH METRO. YOU DONT WANT HEADACHES. XFINITY IS THE WORST

Yes.

I would think so... Call to be sure

It's a customer service store, they should be able to help.

Yes, you can but I would call ahead to make sure they can do an exchange.

I am not sure if you need to schedule an appointment. They ate still being cautious with distancing. When we purchased ours, it was pre-Covid.

We went to the Xfinity store in Concord nearest to us. I would call ahead to the store that you want to go to or, ask if they can deliver it to you?

Call XFINITY I don't know

That usually depends on your plan, it details the English channels and/or other language channels. May want to check with what you signed up for

Seems they don't get incoming calls to the store. To talk to them you have to go in. But it's worth the trip so you don't have to talk to the morons at the 1-800 phone number. I've never been able to get anything solved by calling.

Ok thanks I appreciate it

No

You'll need to call comcast directly to let them know so you don't incur any additional charges.

What Kiosk, they moved their entire operation to the Veranda. There is no kiosk, and if you need to pay your bill, I believe someone there can help you with it.

Yes you can

They have a kiosk inside that will accept multiple kinds of payment including check. You don't even need to talk to a person.

Just walk in there and they'll give you another one.

Yes you can

There you go then! ;)

They handed em out like candy 🍬 when i was there. They gave me two for some reason. :O

Should be 9-5. Same hours as Satan.

No, we are still at the same location.

Yes call 611 from your house phone if it's part of your triple play and follow the promptings

You would have to call them and ask. Most of the time when you order a movie from comcast it only gives you two days. You can call and complin to try to get money back or the rental again. .

You will need definitely a tech to change to coacx. Also you can ask for discount for the installation, they normally make it half of

You can return your old modem there

I presume you are still getting a paper bill. In that bill you will find where to remit your payment. I would suggest you go paperless and make your payment electronically. It is safe and secure. I have been paying my bill like this for over twenty years. I hope this helps.

I would suggest either giving them a call, or go into the store

Push the A little button in a triangle it's the first one in a series of small buttons on your remote and that will restart or reboot the TV and cable and it should work for a while if you still have continued problems you'll need to have new equipment installed

They're open 9-7 everyday except Sunday 10-5. Hope this helps.

Comcast doesn't have sleep timer on their menu. Your tv remote should have a button for a sleep timer on the tv.

Yes

Visit website or call closest store. Either way will work.

I wouldn't close your acct unless you just want internet service.. if your looking for tv and internet do it.. Dont go direct tv or at&t sucks just like Sprint or Verizon..... phone service metro pcs no complaints.