Address: 1051 Detroit Ave, Concord, CA 94518, USA
Phone: +19257715600
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–4PM
tom st. hill
I used this place as a share branch, the teller put my account number in her system wrong 3 times, locked up my account, had to call my credit union on my phone over speaker with teller at the window to get it unlocked. She then proceeded to tell me no hold on the deposit but put a 3 day hold on it! Money came out of the other account that same day, I’ve had trouble here before. Terrible branch.
Cynde Lowe
If I could provide a 0 I would. Went to this as a Coop for a loan payoff. Called the day before and had a lengthy conversation about the transaction. They told me that they might not be able to pay off the loan in their system, but they could deposit it into my savings account and then I could follow up with the other bank to complete the pay off. When I got to the bank they completely changed their story and would not help me complete the transaction. Terrible service and I will not conduct business with them again. Get your story straight with customers!
Kathryn G Nelson
Have banked here for many years and enjoyed the personalized small credit union service, and great rates.
Tatiana Busby
This place is so inconsistent, they're my sistering branch I've done totally of 3 separate transaction with no problem! Today the rules Changed!!! I was unable to do any except deposit no withdrawal! Poor customer service Manager, unaware of the bank policy and rules... suckie suckie service
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You should be able to go to the branch and do the cash advance. Note that cash advances accrue interest immediately and they may not have all the cash on hand you need. A lot of credit unions have a max cash amount you can withdraw. They can always order it for you, depending on the amount you need. I'm speculating based on my own work experience:)
Going to the branch and have somebody like Joel sit down with you and show you how to do it
Yes, they will. They are a shared branch location that means if you have your member number and ID, they can help you:) please keep in mind they do not have the ability to look up your member number. Yay for shared branch credit unions ..I so appreciate their service!!!
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