Address: 2257 Shattuck Ave., Berkeley, CA 94704, USA
Phone: +15106497899
Sunday: 12–5PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–7PM
Saturday: 10AM–6PM
Yani Teichner
Isaac is the man! He was extremely knowledgable, and helpful in getting my old iphone SE reset so I could give to my mom, and get her off an even older model. There were lots of little hurdles, I'm sure it's not the most fun thing to do from his POV, but he was extremely kind, patient and gracious over two appointments. Customer service these days is a crapshoot, and employees in any occupation who have the aptitude and attitude that Isaac possesses are rare and should be appreciated!
JR Blueprint
Isaac! This was a much better experience than my last. Thank you so very much. You got my tablet working great again. You are very knowledgeable, thorough and really looked out for my best interests in what I wanted. Also getting my 6+ iPhone upgraded to an iPhone Pro Max went very smoothly! I am very happy with the new phone. You made the transition uncomplicated and easy for me to understand. You care about the customers too and their wants. I wish there were more people like you when dealing with my other needs other than my phone service. I will definitely return to your location for any of my future phone needs. I hope you will get the recognition you deserve and that T-Mobile will recognize and reward your efforts for your professional manner and how well you run operations at this location. Keep up the great work. Best wishes.
M Ley
Huge thank you to Isaac for superlative customer service. He made the un-understandable understandable, got us the best option for trading in on my new iPhone, and went well beyond what was required to help us when the T-Mobile system glitched. Gratitude and I hope the company and store recognizes what they have in him!
Grady Peek
Stellar customer service!! Zakiya made an Awesome impression on how I view T-mobile. She was well informed on any questions I needed answered. Greeted me with a smile and I got my new IPhone!! Thank you T-Mobile you have a customer for Life!!
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Corporate store
Try signing in to Google it usually backs up all your data including text messages
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