Discount Smoke

Alex Dunmire

Went to the store on Madison today, as soon as I walked in I was greeted by Allie. I’ve been there a few times and helped by her. She is always very nice, helpful and quick. She’s always very polite. Appreciate the great customer service that comes from her.

Brooklyn

The younger blonde employee did not say hi, did not smile, did not offer any help or suggestions even when I literally said "please help me" she would just read the boxes and shrug, saying she doesn't know anything about it. Ok. When I made my purchase, after no guidance, I asked for a receipt and she said the system was not working. There were 2 other people waiting so I just said, you know what, nevermind. I get home and lo and behold the vape won't hold a charge, won't heat up...I asked my experienced friend to help me turn it on, she can't either... it is defective. That's $45 down the drain! Extremely frustrating especially as that was my budget for the week and I have to wait to get another, which will NOT be from this disappointing store.

Wayne Allen

I spend probably over $500 a month at smoke shops, I like to find one I like and give them all my business to help support them, I used to go here but they were literally always out of stuff, so I completely stopped going there, I mean they have money for busses but not for their inventory.i just recently started going again, wanted to give them another chance. But I kid you not, I have been back 5 times,and 3 of those times they were out of what I needed, this place is an absolute joke.

Margaret Grimmeyer

I live quite near this store and had been going there often to help support local business. Very friendly, knowledgeable staff. Prices are GREAT!! I recently made an expensive purchase there of an item that is not returnable. The owner made it right when it malfunctioned. Great people, great prices, GREAT STORE!!