Harbor Freight Tools

Fernando Russo

Very organized and clean. Affordable tool for any budget. Associates are ver helpful and friendly.

Mark El

Very nice employee in that store and experienced and also no hassle when returning product or Exchanges or asking questions.

VinelandNJ

THIS VISIT STARTED OUT BAD, BUT THE MANAGER SAVED THE DAY... I was going to give this store "1 Star" but because the new manager at the Margate location (her name is Priscilla) stepped in to help me when her female cashier was extremely rude to me about handling a refund... and for no reason. Priscilla was nearby to her the cashier and she was aware of the poor customer service I received from that cashier. She apologized to me for the cashier's unprofessional behavior. Priscilla was professional and treated me with respect. A week prior, I bought a bicycle carrier that goes into my trailer hitch and also a locking mechanism for it. I solicited the help of one of their male employees as 3 of 3 boxes had been opened and re-taped, so I wanted to ensure that all the parts were there. I also asked him to select the correct "locking mechanism" that I would need to secure the rack. He selected one and placed it into my cart. Unfortunately, after I assembled the bicycle rack and was ready to use the locking mechanism, I discovered it was too small and I would not be able to use it. It was still in it's original packaging, un-opened and I provided my receipt along with my credit card that it was charged on plus my driver's license. The cashier "demanded" that I provide my telephone number, but I refused because (#1) I do not give out my phone number and (#2) it was totally unnecessary as I provided everything that was used to make the sale, so there was no reason to provide that also. I told the cashier exactly that and she blew up throwing her hands into the air and mumbled some things as she walked away from the cash register area. That's when Priscilla (being nearby) got involved. If anyone should have been unhappy, it should have been me because their employee picked out the wrong locking mechanism, causing me to have to make an unnecessary trip to return it - so I was the one that was inconvenienced... NOT the cashier... but unfortunately I was also the one receiving the cashier's unpleasant, unprofessional and rude treatment!

Bill Rushman

This “Harbor Freight Tools “ store is very clean and well organized. I found the aisles well lit and well labeled. The reason for the four stars 🌟 is due to the fact that the check out process was so slow and labored, with only one person on the register. Thanks for reading my review and a helpful thumbs up would let me know someone else reads these messages. Have a great day.