Forever 21

Taylor M

I rarely shop at Forever 21 now and my recent experience at the Hayward store reminded me why. The incompetence of the staff is ridiculous. It’s truly the blind leading the blind. Management has no idea what they are doing, so there’s no hope for the rest of the staff. I see this one closing down soon like the emeryville store. Save yourself the headache and just shop online or at another location.

Ren Zen

the young lady with the brown glasses told me about the promotions and helped me pick an outfit for my gf yesterday. That woman knows her job well. Will be shopping again next time.

jay damon

feel bad for the employees there... their main manager is so rude I believe her name is yessika? brown hair with horrible highlights anyway, I witnessed her snapping at one of the employees when asking her a simple question. IDK how long she has been working there for but she should get a different job if she is gonna act like that towards her colleagues

Anthony Fregoso

Very busy. Good selection but a little tooo messy. Line is super long on Saturdays?!?! 😐