Popeyes Louisiana Kitchen

Shi lashay

I was in the drive thru for 52 minutes. 52 MINUTESSSS!! Lol but they still get 5 stars because I’m assuming they’re understaffed so they are doing the best that they can. Anywho my food was the bomb🥰 I’m still thinking about the red beans & rice🤣 I ordered so much food and my order was correct and fresh!! Customer service was good too. No complaints here

Dwight Sales

Absolutely horrible service. Came to location and put in a web order at 10:30 a.m. Then got rudely told there was no chicken ready. I asked why is the app accepting orders now then. No answer. Okay so at this point I assume they are only open because of the Super Bowl. Guess employees don't want to be at work today. Just asked a question about the cookies being made fresh and it was like I was asking too much. Got told it won't be until 11am before they will be open with chicken. I was told normally we're not open on Sunday. Is that the customer's fault? So at this point I'll have to wait over 30 minutes for my order. I asked should I leave and then come back? Got kinda an unsure weird response. I was okay with waiting or leaving and coming back my only request was a water with the order. Walked to window from car only to see one girl walk away like she was saying something and irritated. I'm assuming a different girl who was the manager or team lead comes to window and says what order with an attitude. She says we don't have any chicken ready it will be awhile. I said I was already told that. I leave and come back and the food still isn't brought out to me. Then I begin to see other customers getting food and leaving I called , no answer I go to window girl gestures like get in line. I got a mobile order that I already told you about 30 minutes ago. I said are you saying get in line again? Again attitude. Wait a minute sir. What is your name?Really? Still had to wait. Finally at 11:45 I get my food brought half way out to get yelled at to come meet employee half way. Then I get home and I have fried tenders when I asked for blackened tenders. Got macaroni when I asked for mashed potatoes and gravy. Didn't even have the correct sauce I requested. Totally disgusted with the lack of customer service skills and lack of caring. How do you screw up the very first order of the day? Ridiculous. Plus food was cold and didn't seem fresh at the beginning of shift. How? I got there early to beat rush and to have fresh food. As I'm sitting in curbside parking space employee comes out and yells at me to drive to her because she's too lazy to walk to the car. I got handed my food while she was on the phone outside, no apology for horrible service or anything. Haven't been to this restaurant in years and now I remember why. Won't be back anytime soon. No idea about customer service whatsoever.

Teara Jones

My whole experience was horrible. I ordered a 14pc mixed with mac and cheese, red beans and rice, and a side of coleslaw with 6 biscuits as apart of the app offer. I waited about 15 minutes and my order was completely wrong. There was nothing but breast pieces of chicken and it was NOT fresh. It tasted burnt and like it had been sitting in the grease. They threw some fries in a box and gave me mash potatoes. When I tried calling to let them know my order was wrong no one answered, and they charged me for an extra side that I did not get.

Wes Harris

So today I went to lunch around 2on a Friday. There was 3 cars in front of me. It took an eternity for someone to get my order. But the food was warm and good. I will warn you this location never has Cajun rice or fresh corn on the cob. But the sweet tea was perfect, the red beans and rice was exceptional. Today, I tried the spicy chicken sandwich- spicy sauce on top and bottom bun, 4 pickles and a nice size chicken filet. The person who gave me my food was polite and wearing a mask. Overall good experience.