Dunkin'

Natalia Ferrari

Always such a good experience! My husband and I come so often, and trust me, it is very hard for me to say this from any company, but the employees are always nice and do a great job! The manager is always working so hard and with a great attitude as well! Great management makes a huge difference! Thank you for always preparing our orders well!

Constance Broach

The egg cheese bacon croissant was tossed together, cheese was still cold, not heated, the coconut milk latte I ordered was supposed to have coconut flavoring and sweetener in it. I made my husband taste it to make sure it wasn't me. He said yea no sweetener and mild coconut taste probably from the milk. Starbucks was closed so I figured I'd try this store. The girl read everything back correctly to us and it was still messed up. I guess I should have read the reviews before heading to the drive thru... don't waste your time at this location. The management/owners really need to start reading the reviews so they can correct this issue. Not good customer service.

Deborah Miller-Lamb

Breakfast was horrible!!! Burnt bagel. Hashbrowns were cold and mushy. Service was slow and staff could use more customer service training. We definitely will not ever go there for breakfast again.

Jessica

I made a purchase on the DD app but when I arrived, I was told that they did not have the drink that I ordered. I was offered a few different choices and decided to settle for a regular lemonade. Once I got to the drive thru window, I asked if I would be given the difference that was owed to me due to the lemonade costing less than the original drink that I wanted. I was informed that since I had ordered through the app, that they could not give me any money back at the store. Another employee seemed to think differently but he was unable to give me the difference as well. I was told that I would have to call the number on the receipt for further assistance. The difference that was owed to me ended up being 77 cents, which is not a big deal, but if this happens to other people DD could possibly be getting away with a ton of "free" money. This DD is currently out of several of the refresher flavors as well as the strawberry bubbles, however, it does not indicate this while ordering on the app. You can still order it and it does not notify you that the store is out. Fast forward... I got home and intended to call the number that was on the receipt, as I was advised, however the only number that I was able to find on the receipt is the number of the actual store. There was no point in calling that number since they could not help me while I was there. My advice is to not order on the app! I know it's quicker, but it is not worth the money that you could potentially lose. This in no way has anything to do with the staff! They are always friendly and very welcoming!