Sears Appliance Repair

Davis Bernstein

Horrible! Sears has truly lost its way with regard to customer service. And, I had been a loyal customer. Davis

K Vanko

While the repair person was very nice, my dryer broke again 30 minutes after he left. When I called, they said a repair person could come back, but no one ever called or returned. I called again, and they said I had to wait a week for another appointment. I have paid close to $300, and still have a broken dryer. Hope it gets fixed this time.

Sigrid Rinehart

After numerous calls and numerous repairs to our fridge (ice maker, water dispenser, interior lights, etc.) Sears finally ordered a new door for us. (All of this was under warranty, thank goodness). After the door arrived, ONE repairman showed up to remove and replace a FRIDGE DOOR! My husband had to take 2 hours off of work to HELP the repairman! Ridiculous! And on top of all this the repairman said that they don’t take the old door with them! Are we supposed to take it to the dump at a cost of $75?!?? Because of their faulty product?!?? I am NEVER buying anything from Sears ever again!!!

Diana Cannon

Our repair man was very knowledgeable . He had to replace our ice maker AGAIN! Also clear out a frozen tube. The sensor is very finicky. The only frustration is that he did not reset the ice maker. We thought he did and was expecting ice and come to find out that had not been done.