Staples

Danny Pham

Submitted an order for print & received a voicemail the next day from Efrem (couldn’t hear clearly) informing me of an issue with the print. Stopped by to see if the product was still usable. The self-identified, same employee (round person with cropped hair) was rude and implied that it was my fault for submitting that PDF format, even though the same format worked perfectly fine when I printed a smaller sample at home. The print issue wasn’t a big deal, but this employee clearly lacked customer service etiquette.

Heavenly Doctor

I visited here for book binding. Brought a think textbook and divided into several smaller ones with springs. Cindy at the copy&print service section was amazing. She went beyond and above and helped me get the best results. I even made a mistake on instructing my preference, and she was still so kind and re-did her job. Cindy was the example of best customer service who showed how I (and we) should treat others. Thank you, Cindy!

Jesse Smith Springer

I am a teacher for 210 students and came in to purchase a folder for each kid and name tag labels. Brisa was so courteous and helpful to make sure I had the right amount and the right colors for my class. Hafsa helped me check out and get my teacher rewards, so friendly and caring in conversation. There was an issue with my purchase so I returned the next day and Robert helped me out so fast. These people all go above and beyond. I was blown away by their incredible customer service. This is the best experience I've ever had at any store. All of this goes towards helping students learn and grow and achieve their dreams. Thank you all so much. You all deserve a raise!

Zulet Ro

I went in today to purchase a printer and Robert was very nice explaining and showing me a printer that had all the features I wanted, additionally, he helped me out explaining the configuration of my new HP printer. Robert, thank you very much, you are the best! Besides, all the staff was very friendly. Will definitely go again :)