The Home Depot

Diane Warner

I was there shortly after they opened & was very happy to say that I was helped by very knowledgeable folks in each area that I needed things on my list. Great time to go & was well stocked.

JX M

To clarify, I had a very very bad experience with a third party installation of a washer dryer set through Home depot and will NOT be ordering any appliance installations through Home depot. The third party installer abandoned the install completely and after speaking to a manager of the Hadley office Home depot ended up sending 2 of their own employees of the Hadley branch to help me with the install. I thanked the manager and the 2 employees. Even though I had a bad experience previously with an installation, I do want to recognize that I have had good in-store experiences with staff/customer service desk and most recently I was pleasantly surprised by the above and beyond assistance provided by Lauretta, an evening manager. She recognized I picked out items and lumber in-store but was trying to use a coupon that said in-store or online. She assisted with completing an on-line order to meet the requirements of the coupon entering each item manually, then helped finish the in-store transaction. I was beyond impressed and very grateful for her creativity and assistance not rushing the process and solving it there and then. I have to recognize a job well done when I see it and this was really exceptional help.

Joseph Walsh

Large store very clean and well stocked. Was asked several associates if we required help.nice change from most HD and Lowes where I have to search out someone and told that's not my department.

Laurie St. Amand

Needed keys and a Ring doorbell. As I walked toward the key station, an employee asked if I needed help. He made my keys (all of which worked when tested later) and asked if I needed anything else. He explained the many different Ring doorbell options including pointing out the possible need for it to include a light. Very helpful.