Kinney Drugs

Lucius

The pharmaceutical staff always treats me with kindness and patience. I haven't been able to legally change my name, but where possible the staff has done what they could for me in the circumstances. I feel safe being myself with them, and for that I am thankful. I've had difficulty with my prescriptions, but very rarely—if ever—has that been due to error by the staff at this pharmacy. And whatever problems arise, I've always been able to trust the staff to walk me through things when I feel overwhelmed and confused so that ultimately, I can deal with what I'm responsible for addressing. I know I'm not really an easy customer, and I make a lot of mistakes. I'm only starting to get comfortable with taking responsibility in my life, so I'm stumbling along. But the pharmaceutical staff does their best to meet me where I am. So, thank you.

Kendra Powers

Don’t bother trying to get photos printed here. We started off by asking if we could do a photo book and were told yes. My mom and I ordered about 50 photos, 2 magnet photos and a photo book. Mom paid for her order and we were double checking we had everything, we didn’t. We had to ask for the envelopes that went with the mail out photo cards and the photo magnets. She miscounted 20 envelopes three times and she handed us the two magnets to stick to the back of the photos ourselves. I then paid for my order and she couldn’t find it. Turns out, she gave it to my mom with her order because “oh I just looked at the last name”. I double checked the photos she had given my mom and only half of my order was there, so she checked the printer and it hadn’t printed everything. I had to ask her to restart it, so I could get the rest of my order. At that point she told my mom the photos were done for the photo book, so mom paid for her order and asked for the book since it was ready. Mom was then told that they didn’t have the rest of the stuff to make the book and they would have to order more sometime. This being the book we asked if we could make when we first got there. The printer then gave an error on the rest of my order that still wasn’t printing and I was told I would have to start my order over. At that point I was done. Mom and I asked for our money back on the items we couldn’t get and left. There was 0 positive customer service from her at any point throughout our interactions and she acted annoyed that we were printing things and needed the rest of our orders.

John

Friendly, helpful staff especially in the pharmacy. The pharmacist even came out from the pharmacy part to help me to pick out an over the counter medication. I've had to return a couple of non-medication things and they were great about that too.

Tiffany L. McCrimmon

If I could give them 0 stars I would. How does a pharmacy run out of prescription medications??? I've never heard of that. I had to wait for 3 days for a prescription to be filled! Shouldn't someone keep an eye of the stock or inventory before it runs out, especially common drugs?!?! Would not recommend this pharmacy.