JCPenney

Category: Department store in Brandon, Florida

Address: 331 Brandon Town Center Mall, Brandon, FL 33511, USA

Phone: +18136819800

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Mike Watson

Jul 7, 2022

JCPenney is great the only thing I say about them that I could work on is move the customer service desk to the downstairs instead of making it somebody walk all the way to the upstairs to go to the desk

SosigTV

May 29, 2022

It was very clean and customer service people were the most friendly est people at any store.

J.E. Porter

Apr 16, 2022

Not sure why their registers have a Customer Service sign but they only do returns on the second floor? I waited over 45 minutes to return a paid of shoes. They decent prices is almost not worth the chance to return. There isn’t even any signage about returns are only upstairs.

Mar Rajkumar

Mar 9, 2022

Completely the worst customer service in their salon. Corina had no respect for my time; furthermore, Diane (the store manager) at first seemed to provide a solution. Diane, however, has proven not to rectify by providing a solution, although I have exhausted all avenues to bring resolution to their messed up in the first place.

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Questions & Answers

Is JCPenny Brandon mall is open tomorrow?

Andrew Mikhail | Aug 25, 2018
Mr. Pizza Marlon | Aug 25, 2018

Yes

What are the Covid safety practices like here?

Anonymous | Aug 24, 2022
John F Clemmer | Aug 24, 2021

Mask on, 6ft.

Does the fine jewelry department do watch battery replacements?

Sandra J. Saviet | Aug 25, 2019
Lawrence Younger | Aug 25, 2019

They will surely take care of it for u

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Alexis p one of the workers are very rude and disrespectful she had an attitude with me Beto asked her where the restroom was at it was my first time in the store Jeo another worker was always on the phone he was smoking in the store and was rude

keykey brown | Aug 25, 2019
Diane Stephenson | Aug 25, 2019

Where is the question? Is this a review?

First of all every time I walk in this store the workers are always talking and on there phones. The managers take a year and 5 days to come when you need them. The store is always a mess and I can never find what I’m looking for.

keykey brown | Aug 25, 2019
Cihan Gerikoglu | Aug 25, 2019

Where's the question? It sounds more like a frustrated review. But if that statement was a question, I can say that I cannot agree to this experience you have had. I am at that store at least once or twice a week. And since there are enough signs in the store there shouldn't be any problems to find what one is looking for. I have never seen the employees talking on their phones but rather would say the store is just understaffed what makes it indeed hard to ask questions.

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do you have leather soled shoes?

Ann Souther | Aug 25, 2018
allbefine com | Aug 25, 2018

they have some

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