Courtesy Patrol Specialists, Inc.

Category: Security guard service

Address: 17731 Irvine Blvd #116, Tustin, CA 92780, USA

Phone: +17146692736

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

K. Metro

Jul 7, 2022

Another organized criminal endeavor. I didn't know theft was considered a courtesy. I had a guest over for 3 nights, on the safe list, and my guest decided to stay an extra night. I admit I forgot to update the list to account for the extra night, but they can see the car was listed and know it's an authorized vehicle yet they towed it anyway for $300. To me that it the very antithesis of courtesy. Additionally I have two vehicles legally parked in spaces I own that I have received parking violation warnings multiple times. In one such warning the officer wrote a note chastising me for not being able to "follow the rules of my association" then stating "if it's not corrected by the time he returns he will tow both vehicles." The problem is the violations he or she was citing are not against the rules of our association. There was no violation. None of the actions taken here in any way can be considered courteous yet its the first word they use to describe themselves. Perhaps Despicable Patrol Specialists or at least Incompetent Patrol Specialists would be more suitable. . Sincerely, Disgusted

Tura DT

Feb 1, 2022

I received a non moving violation 1/31/22? The car was parked on 1/29/22 at 5pm. Is that more then 72 hours? How do you determine non moving violation? I know how because I had a sherif towed an abandoned car infront of my house by marking the tires. As reveiwer said it’s being targeted and I consider this was a harassment. Yet there is a car that parked at guest carport no 187 has been there for more 1 week.

Stacy Neubelt

Jul 22, 2021

Got towed for “non movement” when my car gets moved frequently from daily driving. There are cars with literal spider webs that haven’t moved for an entire year. Perhaps they are just discriminating against my car because it’s an older car and not “right for the neighborhood?” This company is complete trash.

Greg Bauder

Apr 17, 2021

Although we put our car on the “safe list” it was still towed. Management is a complete joke and has no explanation for any actions taken by employees. If you are going to have a “safe list” for vehicles, it should be easy to use, and should work properly. If I was the only party to have a bad experience, I would possibly re think posting a review. However, it seems that it the poor quality of service is sustained across the board in the surrounding community. Management needs to make improvements, adjustments, and at the very least, step it up!

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Questions & Answers

I am trying to get a hold of someone via website or phone line but neither of those are working for your company. What would be the best way to get a hold of someone?

Paul Roh | Oct 28, 2021
Courtesy Patrol Specialists, Inc. | Oct 28, 2021

Yes all of Tustin internet and phones are down. Can you call us at 7148668619

Did you tow my Honda ridgeline from 33 Via Athena, Aliso Viejo?

Arnold Salas | Aug 25, 2019
Neil Evans | Aug 25, 2019

I am not Courtesy Patrol nor am I affiliated with them You need to call the company themselves.

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