United States Postal Service

Category: Post office

Address: 340 E 1st St, Tustin, CA 92781, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: 9AM–3PM

Reviews

Shelby Brown

Mar 11, 2022

I have an Etsy store and ship 20-30 packages a week at this post office. I made a stupid mistake and forgot to put a shipping label on one of my packages when I dropped it off, and didn't realize until the next day. I figured I would just eat the loss and move on, but the package showed back up in my home mailbox a couple days later! USPS staff went the extra mile to recognize my packaging, pull my return address off another package, and ship it back to me. Most people would have just thrown it out so I really appreciate them doing this for me. Happy to have this location as my neighborhood post office!

S B

Sep 22, 2021

One star is a very high score for the USPS service in Tustin, CA.. They threw away all my mail while I was on vacation. The employees lost a few of my letters (they were probably put it in another PO Box), I never found out what happened because no one could explain. If you want pick up the package after 5 PM many times it is left inside the office without any note. You will not be able to pick up your package because the USPS does not provide this type of service, even their employees are working behind the doors until 8PM (including supervisors). The older oriental lady who is the supervisor at 340 E 1st. street, Tustin, CA, 92781 is a very rude without manners. To every question asked by the customer, she starts arguing, explaining very loudly in a language that only she understands. Because of employees like her, USPS has a very bad reputation at this location. Awful!

Anne Shepston

Apr 22, 2020

I paid $ 40 to have a POBox and have my mail forwarded from my old address. My mail was STILL sent to my former address so I have lost important papers and have to redo everything; paid twice important fees. So new customer be sure you are getting you mail. Moreover ONE CANNOT DO ANYTHING against the PO. If the employees do not do their work... It is your own fault... it appears. If you need help: DO NOT ASK them because they WILL NOT help you. If I could give 0 starts I would.

Jim Foster

Feb 9, 2019

Service is terrible and Thursday was no exception. There was only one clerk waiting on customers while the second was servicing a family of four applying for passports--so there were six people ahead of me in line. As usual at least two other clerks would come from the backroom, look around and head back to the backroom without saying a word....occasionally they would ask if anyone had a package to drop off or pickup. I waited in line for 25 minutes Thursday just to purchase "Love" stamps---but upon finally reaching the counter to make my "Love" stamp request the clerk immediately shot back...."No got Love stamps". I expressed my frustration and finally the passport clerk looked over and said, "We just got a shipment of new stamps we have been awaiting.....I will check". She returned with a large box with bundles of shrink wrapped stamps. I stood in front of her for another 15 minutes while she took all these stamp bundles into inventory with her wand scanner and finally sold me my six sheets of "Love" stamps....what a fiasco.

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Questions & Answers

How to renew Po box

Todd J Nagy | Aug 10, 2022
Shauntel Draycott | Aug 10, 2022

Pay online

What is the phone number directly to this post office? I have a package that has been ther for 10 days and hasn't moved since to get delivered.

AP Atlas | Aug 24, 2021
Greg | Aug 24, 2021

That's is a problem! I would do a drive-by and just pick the package up!!

Someone mailed me a package on the 7th to me from Santa Ana and I still hate received it yet. I live in Tustin. When should I expect to receive it?

Susan Lormis | Oct 28, 2021
Erika Mendez | Oct 28, 2021

I have sent packages to cities close to Tustin. It usually takes 2 days.

What time do you open on weekday mornings?

Pat Knybel | Aug 24, 2021
Rashad Wilson | Aug 24, 2021

8 am

How much does it cost to. rent a P . O. Box

Todd J Nagy | Aug 24, 2020
Seal 6 | Jul 25, 2022

Whoever told you $20 is out of their gourd! Not even in the 90s, when I first opened mine was it that cheap! NO way. They keep upping the rent by $20-$25 every year!!! in 2022, the cheapest. smallest box costs well over $120 for 1 year, with option to pay half, every 6 months.

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Hi , do i need to make a appointment for passport ?

Brenda Montaño | Aug 24, 2020
j s | Aug 24, 2020

Yes, you will need to make an appointment via phone or online

Can I request by e-mail to have a vacation hold on my mail?

Jacki Long | Aug 24, 2020
Michelle Imfeld | Aug 24, 2020

Yes. Go to USPS.com, pull down quick tools from the top left, then hold mail.

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What are the operating hours for P.O. box?

Chuck Swanson | Aug 25, 2019
Seal 6 | Jul 25, 2022

The lobby is, thankfully, open 24 hrs. It is the ONLY positive thing here, or else I'd have long cancelled and opened elsewhere, because I can't get there during business hours. I have to go after hours, which sometimes can be very late. The problem is they often do not put your small mail, which fits perfectly, into your box. You have 2 letters and they withhold small mail, that fits perfectly, just to be annoying. They'll put an "overflow" warning pamphlet & when you go to pick up your mail, they threaten to close your box if you don't pick up more often. They're not very congenial and all need training in customer service skills! WE PAY THEM, not the other way around.

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Do you need an appointment for a passport

Lisa Hilseth | Aug 25, 2019
Matthew Moreno | Aug 25, 2019

I'm not completely sure, but I've seen them unable to honor appointments if they get real busy, so make sure you schedule it for a not-busy time.

I received the notification on Friday December 6 to receive the check on my P.O box. Today is December 11 and I did not find the checks in my P.O box yet.

Thomas Nguyen | Aug 25, 2019
Seal 6 | Jul 25, 2022

I do not understand what you mean? What checks? To pay for your PO Box? Or personal checks mailed to your PO Box. I'm assuming by now you got it resolved? This P.O. notified that my package, which I paid for, had been delivered and then there was nothing in my box, they had no package at back, and blamed ME! Um, WHY would I complain if I picked up my package?! There are careless people everywhere but I was super mad at the one who, no doubt, placed MY package, which I PAID FOR in someone else's box and that person never returned it! The worst part was posting online that it had been delivered: NOT to me! I've also found other people's mail in my box and always returned it.

How do I put a change of address in?

Joan Holmgren | Aug 25, 2019
Michelle Imfeld | Aug 25, 2019

Go to USPS.com & select change my address. Follow the steps & you will be charged $1 on your credit card.

When does the mail usually go out? Anyone?

Baaby Jaay | Aug 25, 2018
Seal 6 | Jul 25, 2022

Mail pick up in Tustin is twice a day. Morning and evening. If by "go out" you mean when they deliver your mail to your street, it depends were you are. Some people luck out and get it by 9AM and, Murphy's Law, most of us get it very late afternoon delivery. When you post questions online, BE SPECIFIC. We cannot read your mind, "go out" doesn't tell us much so read my answer again and post accordingly next time; if you want better replies, we need better questions!

How late are you open tonight?

M Moore | Aug 25, 2018
Alex Hernandez | Aug 25, 2018

They have their hours posted.... most days (M-F are 5pm)

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