Los Angeles County Department of Public Social Services

Category: Department of Social Services

Address: 21415-21615, Plummer St, Chatsworth, CA 91311, USA

Phone: +18187018200

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Itali lagu

Jul 7, 2022

They are now doing in person without appointments , the lines take time to get indoors. So come ready to wait in line .

ozzy lomeli

Apr 4, 2022

This office is great. All the staff is great. They still in force covid 19 rules so most ware a mask. The other great thing is that they have a free phones & tablets in front of the office for people that are low income. That have medical ebt ssi etc. Go see Lilly or amary. They are great 👍

Angela Atanyagul

Mar 16, 2022

I never been so annoyed. Call in a month ago and a guy told us that our medi-cal didn’t get terminated but was not activated by the state of California or something to that effect. We went in their office to see what was up with our case. Since they never got back to us and they wouldn’t answer the phone. Waited over a hour. Our case worker didn’t even let us speak and talked over us when we tried to explain what we knew. Called in to check a couple of times only to be told to call again later. According to our case worker NOPE. Apparently our medi-cal was terminated (THERE WAS NO LETTER OR NOTICE GIVEN since March 2021 kinda seems illegal) I tried to explain that only to be spoken over saying we need to reapply again and needed to get a referral form from North Los Angeles Regional Center. She was just plain rude. At this point just give us a termination letter so we can just buy coverage through Covered California. This wasn’t worth the hassle nor the headache. It’s a very good program for low income people, but the staff just make it a frustrating and over all just a horrible experience.

Arthur Martinez

Jan 14, 2022

The workers and security are Absolutely 💯 the best! From the moment I walked through security to talking to someone, was treated with respect and such kindness 😊 thank you very much!

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Questions & Answers

why have a phone. it's never answered. wouldn't I'd be easier to go out of business instead of being a mess all the time

Tony Dresser | Aug 25, 2018
Tana | Aug 24, 2021

Call the toll free number 866-613-3777. Dept of Social Services has extended phone hours. Mon-Fri 7:00-7:30 p.m., Sat 9:00-4:30. I called them on Sat and waited awhile, but they answered all my questions. Be patient and do other business while you're waiting on the phone. Customer service agents will answer your questions.

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How can I get someone to answer the phone?

Myra Haklili | Aug 25, 2018
Alan T. Todd | Aug 24, 2020

Take a seat and listen for your name to be called

Do caregivers get paid for jury duty

Sylmar Christian | Aug 25, 2018
David Bleiler | Aug 25, 2018

If the caregiver was told to report to court for the examination "YES."

how do I change my address

Diane Black | Jul 25, 2022
Mehron Javani | Jul 25, 2022

You can login to your account online or go into the office. The customer service people are never on the same page with the office.

Can i replace my ebt card the same day?

Erika Pahua | Jan 26, 2022
Alan G | Jan 26, 2022

Yes, you can. Just call or go to your district office.

Are they open for walkins?

andrea jordan | Oct 28, 2021
Islas Maria | Oct 28, 2021

No, they don't have walk-ins

Are the offices now open for business?

Norma Brockington | Aug 24, 2021
K H | Aug 24, 2021

No, everything is accessible online.

I need to go out of the country for a week, where and how to ask for a replacement in order to take care of my recipient?

Fernando Vazquez | Aug 24, 2021
Radha Botofasina | Aug 24, 2021

Accredited home health in woodland hills is a vendor for NLARC. Or call IHSS

Is the drop off box still available now (December 2020)?

Daniela Moncada | Aug 24, 2021
Rochelle Trask | Aug 24, 2021

Yes

I have about 8 suitcases I would like to donate and saw that the Social Services office accepts them. Can you please confirm and tell me where I can bring them. Thank you.

Darlene Dempsey | Aug 24, 2020
Alan G | Aug 24, 2020

Look for GAIN office in Chatsworth. When you get in, ask for LACOE. Someone will assist you. Just make sure to go to GAIN not CalWORKs office. GAIN is right beside CalWORKs office.

Is This Department Open this Week Or Atleast Monday November 25,2019 and Tuesday November 26,2019?

Francisco Xavier Perez Judah | Aug 24, 2020
Alan G | Aug 24, 2020

Yes, open Monday through Wednesday.

Is there normally a line before the doors open like at the DMV? If so when does it normally start to form and how long on average would it be on a Monday morning?

Delsin Ryder | Aug 25, 2019
Stephanie Williams | Aug 25, 2019

Yes, and i would get there as soon as you can. Just like how you are thinking you dont want to stand in a long line all day someone else is thinking it to

how do I talk to a case worker directly?

Ash Peeran | Aug 25, 2019
David B (Yesidid) | Aug 25, 2019

Depending on what type of case you have, you should have been giving there number along with your case number.

If i walk in right now can i get seen ?

Jose Gamero | Aug 25, 2019
bruh tha pug | Aug 25, 2019

Yes, until 5:00 pm

Can I make an appointment

Ray Rivera | Aug 25, 2019
ToXxic FoXx | Aug 25, 2019

Yes

Is the street construction still going on in front of the SS building??

Shannon McCulloch | Aug 25, 2019
Erik R | Aug 25, 2019

Yes it's closed

Can i apply for medical in this Office

Snoop Snoopy | Aug 25, 2018
BonTonBelle | Aug 25, 2018

Yes

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