San Antonio Regional Hospital Emergency Room

Category: Emergency room

Address: 999 San Bernardino Rd, Upland, CA 91786, USA

Phone: +19099852811

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

A Contreras

Jul 23, 2022

Waiting in emergency room for 4 hours, still haven’t been seen. I’m 33 weeks pregnant and positive with Covid. Having breathing issues, they said my fluids were low yet I have been asking for water and are ignored. I told them I was going to just go to another hospital and was told they will bill me anyways even though I haven’t been seen by a doctor. No meds have been given, nothing has happened. I see nurses everywhere and no one can get water. They are all just talking at the nurses station with their masks off, hugging eachother and talking about their Starbucks coffee. Should be illegal to bill if you leave because 4 hours waiting while pregnant with no water, how can you bill for this???

Gwen Lesch

Jun 15, 2022

My husband R. Lesch was in the hospital for 4 1/2 days. Excellent care from all nursing shifts. I just want to say "Do these great nurses, custodial personnel get extra funds for special shoes to help them do their jobs. I watched the staff walk the long halls and they all look like their feet and legs are tired. They deserve to get resources to get proper shoes. My mother nursed for 32 years and ended up with leg problems. Please give your nursing staff and custodial personnel extra funds to get proper shoes. Thank you

HiD WM (dolfin4hid)

Apr 24, 2022

This has been my hospital for years and between myself and my kids we have had our share of trips to ER, although, aside from childbirth, a few weeks ago was the first time I had been admitted. I went in to ER at about 2:00 a.m. with severe abdominal cramping. Within 2 hours, my lab work was done, they had done a CT scan and I had been given something to alleviate the pain. Shortly after, I was transferred to a room. From the time I checked into ER until the day I was discharged, every nurse, doctor, tech, etc...I came in contact with was professional, compassionate, informative and attentive. My room was spacious and clean and although my diet was very limited, the food I did have was surprisingly, pretty good. Before I left, my nurse went over my discharge instructions and medications with me and answered all of my questions. She had even set up future doctor appointments for me. I am shocked by the amount of negative reviews because of a long wait. Be mindful, the wait time in ER is dependant on different factors. It may be a busy day, and although you may be in pain, somebody that came in after you may have a life and death situation so they will probably have priority. I think any hospital would hold true to that. On a side note, my dad was admitted a few days after I was discharged and ended up having to have back surgery. Both he, and my mom were extremely happy with the whole experience as well.

Britt Amacker

Apr 12, 2022

Tuesday April 5th there was a blonde white women working the check in desk with her bangs parted to the side with a burgundy scrunchie,short hair, grey pants blue long sleeve top was one of the most rudest people I ever encountered. The way she treats people and patients was just pure horribly nasty. I understand ER's are insane and yes staff is overwhelmed, but there is ZERO EXCEPTIONS for bad bedside manner and not treating people with genuine respect and dignity. She barked at EVERYONE to wear a mask but at 10:45pm there is a male nurse or associate wearing an underarmor hat with his black face mask hanging from one ear sitting behind the counter with her laughing having a good time telling stories. Meanwhile she continues to bark at everyone in severe sickness and pain to wear theirs above their nose! At 3:30am there was an incident with a patient who came in with diarrhea allover herself and this same lady could have rolled her to the bathroom but instead let her mess herself infront of the entire lobby :( then at 3:39am she throws her hands up basically yelling about the incident and saying "great there's diarrhea on my shoes" and thank God for "Gunner who saved her shoes" for everyone to hear her disrespect this poor lady. I was completely uncomfortable and 2 other patients checked out of the ER lobby because how uncomfortable the situation was. You decided to become a nurse lady. YOU SIGNED UP FOR THIS. Diarrhea is part of the job and kindness, patience and understanding. I think you need a new career and I am absolutely appalled they would have such a person working there treating people that poorly. She continued to loudly talk about sad patient incidents for everyone to hear throwing her arms up with such disrespect and attitude. Absolutely ZERO COMPASSION. I truly dont understand how she is employed with such attitude and unprofessionalism. What happened to patient confidentiality ... you just sit around making fun of people's emergencies?! True shame on you! I will pray for you!! I gave an extra star because my doctor I got was awesome and kind. I was being seen for miscarriage complications and was there for about 7-8hrs. Got an ultrasound and got answers. I also appreciated the fact that they let my husband stay with me the entire time. Good luck to anyone who visits this ER.

Thanks! Your review is awaiting moderation.

Questions & Answers

What are the visitors hour's

Frances Rosas | Aug 25, 2018
k Bombs | Aug 25, 2018

8 am to 8 pm

Read More

What is the name of the tow company who tows the cars that are parked there

Mz.Dicee Davis | Aug 24, 2020
San Antonio Regional Hospital Emergency Room | Aug 24, 2020

I called the emergency room security desk and they told me Steve's Towing in Rancho Cucamonga. I did a quick Google search and came up with this info: Steve's Towing Address: 9529 E 8th St, Rancho Cucamonga, CA 91730 Hours are 8am - 5 pm M-F, closed Sat & Sun Phone: (909) 980-3255

Read More

Who heads up the night shift maternity

Elizabeth Serrano | Aug 25, 2018
San Antonio Regional Hospital Emergency Room | Aug 24, 2020

I think that all departments rotate who heads up each shift. If you go to our website at https://www.sarh.org/about_us/contact_us/phone_numbers/ there is a great resource of phone numbers you can direct dial and reach who you need. I did a quick look and found a few phone numbers that will help you out: Maternity Pre-Admitting Liaison 909.920.4826 Labor and Delivery 909.920.4912 Maternity 909.920.4910

Pretty cool hospital, had a family there recently. They took good of them.

HuSKeY MilLeR | Aug 25, 2018
Lupe Calderon (LC) | Aug 25, 2019

Total Awesomeness I had a transfusion this October & was treated with excellent service. Thank You. I recommend to family & friends.💕Someone had a question on volunteers being accepted?The answer is yes! TY SanAntonio Hospital🎃

Read More

I have appt. for Covid Vaccine but why do I have to check in at the lobby and not wait in my car?

Ana Vences | Aug 24, 2021
San Antonio Regional Hospital Emergency Room | Aug 24, 2021

Yes, you check in at the front lobby and they will direct you to the auditorium

Why does it seem that san bernardino county finds it perfectly ok to prey on emergency room mothers and their children as if there's some hidden catchh. Thats the kind of evil i personally despise

Cecelia Pedroza | Aug 25, 2019
Maria Padilla | Aug 24, 2020

I thought I was the only one who noticed that.

Copy of my exrays

Laura Taylor | Aug 25, 2019
Jeovany Santana | Aug 25, 2019

You have to ask your rn to request for a CD of your xrays

Read More

Does the hospital take any volunteers?

Stella McCartney | Aug 25, 2019
San Antonio Regional Hospital Emergency Room | Aug 25, 2019

We love volunteers! Go to our website at https://www.sarh.org/about_us/become_a_volunteer/ and fill out the form. The form is then forwarded to our Department Manager in charge of Volunteers. Thanks for asking!

Does this hospital have a maternity ward?

Theresa Martinez | Aug 25, 2018
Lupe Calderon (LC) | Aug 25, 2018

Indeed it does,I gave birth to two of my babies .

Read More

If I have my baby there would I have my own room or would I have to share one with other patients?

mayra garcia | Aug 25, 2018
Rosario Rojo | Aug 25, 2018

We just did the maternity tour and they stated that they try to keep the rooms to one mommy per room but if need be they will double up.

Read More

I want to know if my brother in law was taken to the hospital yesterday

Jessica Castro | Aug 25, 2018
Ladi Day | Aug 25, 2018

Don't k call the Hospital

Good afternoon- can I send flowers or a plant to a COVID patient st your hospital? Thank you.

Nancy Rockey | Jun 25, 2022
JP Meneide | Jul 25, 2022

Yes you can

How long would I have to wait for a cyst draining

Greg Latties | Feb 25, 2022
Mike Luber | Feb 25, 2022

Every ER wait time varies drastically and will change through the entire day. However if it's a basic minor drainage that might help your total turn around time. With that said it will still probably be several hours total. Hopefully shorter. Possibly longer. Good luck.

Until what time can I make a payment for some exams. In what building should I go.

Ana Lopez | Oct 28, 2021
San Antonio Regional Hospital Emergency Room | Oct 28, 2021

You can pay the bills at the main entrance of the hospital. When you arrive at the front desk, you will need to show proof of COVID-19 vaccination or negative COVID test within 72 hours. You will be directed to the office where you can make the payment. You can also pay a bill online at https://sarh.org/bill-pay

do you have pet/ct

Sun Shine | Aug 24, 2021
Lynn Scalzo | Aug 24, 2021

I'm not sure I understand your question. Do you mean PET and CT scan?

How long is the emergency room wait

Mary Fernandez | Aug 24, 2021
H O | Aug 24, 2021

I waited about 2 hours, for a non-COVID related issue.

Are you allowed to visit patients right now?

kelli turnure | Aug 24, 2021
Cassie Ramirez | Aug 24, 2021

No unless approved by doctors.

Read More

Do I need an appointment to come to the emergency room? I'm having neck,back and hip pain. I have avascular necrosis in my left hip and I'm pretty sure in the right one also. I can hardly walk and the pain is getting worse. I need a pain shotthe

Angela Astuto | Aug 24, 2021
Katherine Dunlop | Aug 24, 2021

You don't need an appointment, however expect to stay for numerous hours. There is a chance of being there for 6+ hours

How can I get my medical records from 2018-2020

Kimberly Clemons | Aug 24, 2020
San Antonio Regional Hospital Emergency Room | Aug 24, 2020

Thank you for your inquiry for patient records. To obtain more information on how to receive a copy of your medical record, please contact Health Information Management weekdays, from 8 am to 4:30 pm, at 909.920.4750. In order to expedite your request, print out the attached and complete the "Authorization to Use and Disclose Health Information Form" (web page with download link below). This request can also be faxed (909.920.4745) or mailed to the Health Information Management Department for processing. https://www.sarh.org/patients_and_visitors/patient_records/ Copy of Your X-Rays If you would like a copy of your X-rays, please contact our Radiology Department at 909.920.4710. X-rays are considered part of the patient's private medical record. To obtain a copy of your X-rays you must go to the Radiology Department in the main hospital. I hope this helps you as you continue with continuing health care.

Read More

How do I find out if a patient in CCU passed away and they have a code to visit patient

Tanya Hennessey | Aug 24, 2020
Ramiro Cardenas | Aug 24, 2020

Call the Hospital ask for CCU and ask them. Information is given to imitate family only.

Hi. Does this hospital treat alcohol withdrawal??

Mary Martinez | Aug 24, 2020
Rosa Garcia | Aug 24, 2020

No

Are babies allowed in the hospital for visiting?

Ana Gamiz | Aug 24, 2020
Ramiro Cardenas | Aug 24, 2020

You need to call the hospital,

What time does the coffee shop open?

Nestor Rizzo | Aug 24, 2020
San Antonio Regional Hospital Emergency Room | Aug 24, 2020

The cafeteria (bistro) schedule is: Monday to Friday from 6:30 a.m. at 8:30 p.m. Saturday and Sunday 6: a.m. at 3:00 p.m. The cafeteria is located to the left of the main hospital entrance. The coffee shop (bistro) hours are: Monday through Friday 6:30 am to 8:30 PM Saturday and Sunday 6: a.m. to 3:00 p.m. The coffee shop is located to the left of the main hospital entrance.

Is it affiliated with City of Hope?

Susan Metheny | Aug 24, 2020
GABRIEL J. RODRIGUEZ | Aug 24, 2020

San Antonio regional hospital is partnered with the City of Hope in Upland.

Where can find the provider number?

Rogelio Caña | Aug 24, 2020
San Antonio Regional Hospital Emergency Room | Aug 24, 2020

The main phone number is 909-985-2811, the switch board can direct your call from there.

Hello I write from Argentina, in the month of July 2018 my daughter was treated in this hospital, excellent care, I have a serious problem with traveler assistance, with whom I can speak in Spanish to solve the problem

Daniel Eduardo Magri | Aug 25, 2019
GABRIEL J. RODRIGUEZ | Aug 25, 2019

If you need to speak with someone in Spanish at this hospital about your problem, just call and ask for an operator who speaks Spanish and they will direct you accordingly.

Phone number

estela garcia | Aug 25, 2019
San Antonio Regional Hospital Emergency Room | Aug 25, 2019

The telephone number of our main telephone line is (909) 985-2811. Then they can direct their call.

Does San Antonio take Medicare A B

Monica Saenz | Aug 25, 2019
Ramiro Cardenas | Aug 25, 2019

I'm sorry you have to call them.

Do they have a mental health unit?

Cathy Doten | Aug 25, 2019
Mitch Couch | Aug 25, 2019

They don't anymore

Read More

Is this the same HOSPITAL as San Bernardino Regional with a name change? Has same address, & SBR no longer listed.

J J Hebner | Aug 25, 2019
Maria luz Herrera | Aug 25, 2019

San Antonio Community Hospital is in Upland. Now called San Antonio Regional

Read More

At what time can you schedule an appointment for regular medical care? No emergencies

Sergio Madrigal | Aug 25, 2019
Ramiro Cardenas | Aug 25, 2019

Nomad able for ina sita. Able to the hospital sitas.

My mom is in the Latimer Pavilion and I want to bring her great grandchildren to visit. Do you know the age limit for visiting

Linda Brown | Aug 25, 2019
Sandra Valenzuela | Aug 25, 2019

There really isn't any age limit. As long as its a regular room and not contact.

Can they notify the police if I go in with an abcess resulting from injecting drugs and I also have an outstanding warrant?

Chad Ward | Aug 25, 2019
San Antonio Regional Hospital Emergency Room | Aug 25, 2019

HIPPA laws protect your medical information. Please get help ASAP before the abscess get worst and you have additional complications.

Read More

What department is 20682

Connie Garcia | Aug 25, 2019
San Antonio Regional Hospital Emergency Room | Aug 25, 2019

Chela: I'm not sure what the question is - There is no phone extension to that number, and it doesn't correspond to any department or room number. Sorry I can't help you out more.

How do you get any answer from these idiots my dad is in the hospital there Ive been calling for over an hour the auto mated system keeps putring me on hold

Dale Jones | Aug 25, 2019
Craig Fine | Aug 25, 2019

Have you gotten through yet? Do you know what floor he is on?

Been calling for over an hour been put on hold by automated system trying to find out bout my dad im in utah and cant get them to answer these people suck

Dale Jones | Aug 25, 2019
Thor Wolf | Aug 25, 2019

Cant, legally, give any info over the phone anyway.

How do you obtain a letter from doctor stating the deceased was not of sound mind?

Dianne Kutz | Aug 25, 2019
Thor Wolf | Aug 25, 2019

That sounds like a legal issue. But, you can ask Case Management. Medical records(H.I.M.) can be obtained if you are executor or have a claim against the decedant.

I was discharged & said my medication would be sent to my local pharmacy.i am going back and forth with pharmacy & Hospital to try and get the medicine but no one can give me an answer. Has anyone had this problem &who did they speak with to resolve

Teresa Gomez | Aug 25, 2019
Jeovany Santana | Aug 25, 2019

Usually they ask what pharmacy do you use. If anything they would send it to CVS pharmacy on campus and foothill

Can we have the telephone number and room number of the patient name Tina Cunnor

Edita Ortua | Aug 25, 2018
StewBeeRacinn StewBee | Aug 25, 2018

No. Call and get it yourself! Either your lazy or stupid! IDIOT !

Read More

Can someone call to verify if I was there or if my kid is there

robert seminara | Aug 25, 2018
Valentina Hernandez | Aug 25, 2018

Billing office might... If you arent trying to violate hippa

My boyfriend died on 3/8/18 in the hospital how come he is not in the obituary. His name is Byron Crissman. This is really wild.

Bud Crissman | Aug 25, 2018
San Antonio Regional Hospital Emergency Room | Aug 25, 2018

I'm sorry for your loss. Obituaries need to be submitted to the newspaper by the family or by the mortuary.

Do they have dad classes for future father's to be...

joshua avina | Aug 25, 2018
Lupe R Calderon | Aug 25, 2018

Several classes offered.,but not sure on dad classes. Try calling Healthy Beginnings at SanAntonio Hospital.

Read More

does te hosptal have a helipad

Larry Williams | Aug 25, 2018
k Bombs | Aug 25, 2018

Yea, I say drive tho

Does it take long for a follow-up?

Terry Calderon | Aug 25, 2018
Ladi Day | Aug 25, 2018

Don't k haven't been there , in awhile thank God.

What tier for San Antonio Regional Hospita

Lisa Ha | Aug 25, 2018
San Antonio Regional Hospital Emergency Room | Aug 25, 2018

ABOUT SAN ANTONIO REGIONAL HOSPITAL San Antonio Regional Hospital in Upland, California is a 363-bed; nonprofit, acute care hospital that combines excellent clinical care with exceptional compassion. The award-winning hospital offers a comprehensive range of general medical and surgical services, along with the latest technological advances in cardiac care, cancer care, orthopedics, neurosciences, women’s health, maternity and neonatal care, and emergency services. Since 1907, San Antonio Regional Hospital has emerged as a premier regional medical facility with satellite locations across the rapidly expanding Inland Empire. The hospital has completed a major expansion project that adds a new 52-bed emergency department and a 92-bed patient tower comprised of 80 private rooms and 12 critical care beds on its main hospital campus. The expansion positions San Antonio as a hospital of the future, offering state-of-the-art health care services in a healing environment.

Read More

Does your ER have an er pediatrician?

Analia Ramirez | Aug 25, 2018
Sandra Romero | Aug 25, 2018

No the ER is the same for everyone

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places