Amazon Hub Locker+ (Westwood)

Category: Shipping service in Los Angeles, California

Address: 923 Westwood Blvd, Los Angeles, CA 90024, USA

Phone: +18882804331

Opening hours

Sunday: 9AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–7PM

Reviews

Bryan S.

Aug 9, 2022

WARNING, DO NOT HAND BOXES TO THE ATTENDANT UNLESS YOU HAVE TAPED IT SEALED. My return was not registered and disappeared from the face of the earth. In a hurry I had my return code scanned and the attendant print out and affixed it on the my return,, then he took my unsealed box and I left. Later I found out there's no record of my return. It was a non-functional fire tablet ,,, but Amazon customer service was great and refunded me after I had to talk to a live representative ,,,

Anja Anjjali

Mar 25, 2022

This place is self serve & staffed if/when you need them. I got extra service when done packing up my big box return- a gent- came over and asked if he could take it to the desk for me I appreciated the help!! Thanks :)

Paul LeClerc (Cellerc)

Mar 10, 2022

clean and pleasant however they did lose my package for 24 hours. when you drop a package make sure you scan it first.

Yulia D

Mar 4, 2022

Dear customers, as a customer myself, i have been tricked and my package was literally “stolen” by this location employee. I had a package and because it was too heavy, i parked in the back parking lot , the amazon employee picked up the package and told me he will handle the rest without giving me any receipt or proof for my drop off and was waiting for the email they told me i will receive in the next 2 days after drop off. Long story short after i came back to this location a few hours ago and asked for some answers they refused to look at my returning label , to check the system or to identify themselves.

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Questions & Answers

can my wife drop off my return even tho she is not on the account

mario lopez | Aug 25, 2018
Diana | Aug 25, 2018

Yes she can, as long as she has a return label on it or you know her login info to print out the return label you should be fine.

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Can i park in the back? I have two large packages to return and there is never anywhere to park there.... thank you!

KAREN DECKER | Aug 25, 2018
Wayne Barnes | Aug 25, 2018

I always find a spot. Or double park. There is an area for delivery in front for Ups and FedEx, just use it. Have not had any problems. Or print a sign in large letters AMAZON DELIVERY and put in the window just as couriers do.

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I need to return a package but the box is damaged. Do you have extra boxes available either free or for purchase?

Aaron Dancygier | Aug 25, 2018
Solomon Katis | Aug 25, 2018

Free pack, just bring the package

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I don't have a use of a printer. Is there a place to print my label there?

Montti Blessed | Aug 25, 2018
Mariel Lambert | Aug 25, 2018

I think they have

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where do you park?

Ghislaine Fenmore | Aug 25, 2019
Toni Caserta | Aug 25, 2019

In front of the store on the street

Could I pickup a package today that will be delivered tomorrow? Need it for tomorrow morning, and it says it will arrive at night.

Shelly Lopez | Aug 25, 2019
Kenneth De Pablo | Aug 25, 2019

They close at 9 I'm sure if it arrives before 9 you could pick it up same day

can you pick up your package at this location or can you shop here?!?

chilove 92 | Aug 25, 2019
Kirkanthony “kirbear” | Aug 25, 2019

Both... "shOp v shIp" You can pickup (is a really cool alternative for same day/1 day shipping if your address does not provide). I use this location for same day deliveries all the time. As far as shipping is concerned, this location is my preferred. They have everything, yes everything you need to ship your item back to Amazon. In fact, most items do not need a box just the barcode for each return. The employees here are college studs that are laidback, so even if you don't have what you need to ship, they wull help you out. Its a superkool joint If you want to "SHOP" here, then the answer is NO. This is not a place to ShOp. It is a place to ShIp

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I do not have a printer at home. Am i able to print the return label there at the drop off location?

Grace Lee | Aug 25, 2018
Mariel Lambert | Aug 25, 2018

Yes

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Do you have Russian-speaking workers?

Duma Inc | Aug 25, 2018
Liberty Fuchs Kolodny | Aug 25, 2019

I don't think so, no

What do I need to bring to pick up package

Doc Graham | Aug 25, 2018
Wayne Barnes | Aug 25, 2018

Just standard ID, our the credit card you used. No hassle here.

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are you open daily. ive left a message and no one picks up

Amy | Aug 25, 2018
melissa lee | Aug 25, 2018

Yes. Basically self serve.

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When I return something do I need to bring tape or a pen , do I bring the bag you sent it in?

michael corben | Aug 25, 2018
Ryan Obando | Aug 25, 2018

They have supplies there and I suggest using the same packaging used when your order was shipped.

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Can hub printout return label there? It’s on my email and it’s not from amazon, it’s from at store on Amazons site.

Kenny Ondo | Oct 28, 2021
Hadi Dabah | Oct 28, 2021

Yes they print all type of return labels. Just show them the barcode...

Can they print my return label at the hub. I have it on email.

Kenny Ondo | Oct 28, 2021
Howard M Lockie | Oct 28, 2021

Yes.Thats what they do.

Where can I park nearby as the return package is heavy.

Ellen Hollander | Aug 24, 2021
Bobby Sanati | Aug 24, 2021

There is curb side parking, UCLA is closed, good Chace you'll get a space, once school starts, it'll be hard to get space, better go with someone so you can park in red for few minutes.

I expect an item to be deliver to the Amazon delivery store at Westwood blvd and Le Count (90024). This is my first time; The delivery date was set to today. What time I could (should) go to pick up my item?

Mike Eghtebas | Aug 24, 2021
Michael Mahger. | Aug 24, 2021

Whenever it says "Delivered". They are open from 9 am to 9 pm

Do I need the original box for returning Samsung Buds? I've got everything except the box and manual.

Sasha “Sasha” October | Aug 24, 2021
Zaheen Siraj | Aug 24, 2021

Ask from the seller, if seller allows or accepts then it's okay

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i cant find this address as an option so can i drop off a return here even if i have to choose another location? The option the system gives me a far awar

Cynthia McDermott | Aug 24, 2021
Goldie Geisinsky | Aug 24, 2021

That's a question to ask Amazon

Does this store have e-waste recycling/drop-off?

Sarah Rosenthal Sherwood | Aug 24, 2021
Sarah Lee | Aug 24, 2021

Yes!

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At this return center are the returned items available for purchase at discounted prices?

Todd Press | Aug 24, 2020
Joseph Hernandez | Aug 24, 2020

No.

What's best pick up location in 90045 zip

stanley stain | Aug 24, 2020
Keshara Lathan | Aug 24, 2020

Im not sure definitely not the one in the westfield mall. Usually they have many locations and whichever you feel is most convenient for you

I can't get through when I call, will there be a larger box and packing supplies for free when I come drop off? The company said once the chair I put together incorrectly has been put together you can't take it apart, it's not fitting box.

Valerie Lembo | Aug 24, 2020
Roy Nwaisser | Aug 24, 2020

No, they do not provide free packing supplies.

Is this Amazon shipping/returns center open today, Thursday June 4, 2020?

Andrew Jimenez | Aug 24, 2020
Roy Nwaisser | Aug 24, 2020

Yes

What time do you open on Saturday?

Barbara Bergen | Aug 24, 2020
Peter V | Aug 24, 2020

The hub opens at 9am sat.

Can you buy gift cards here?

Elisa Gurevich | Aug 24, 2020
Oscar OI | Aug 24, 2020

No, not here. This is a shipping and receiving center for Amazon.

What time do they open?

Shanna Byrd-Jackson | Aug 24, 2020
Kenneth De Pablo | Aug 24, 2020

9am

How long will the hub locker hold on to my package? I plan to be on vacation the same week as delivery.

Tom Kline | Aug 24, 2020
Kenneth De Pablo | Aug 24, 2020

3 days per Amazon policy

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can i return my order at any location?

jose martinez | Aug 24, 2020
Joseph Frye | Aug 24, 2020

Usually park right outside. Usually has tape there too btw.

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If I printed out the Amazon Marina location label - is it okay if I still bring it into this location instead?

Casey Rotter | Aug 25, 2019
Jenny Dang | Aug 25, 2019

Yeah shouldn't be an issue, call them ahead as their policies change

Where do I park?

Candace Fengler | Aug 25, 2019
Roderick Shireman-Jones | Aug 25, 2019

Unfortunately you will need to use meter parking or pay at the parking lot. It's horrible for this reason unless your on foot. I would suggest any other location if you are not in walking distance or taking a Lyft.

Do you sell boxes to ship back ?

Nadine Curmi | Aug 25, 2019
Michael Sizemore | Aug 25, 2019

I've not seen boxes for sale but have seen people use boxes from the box recycle containers under the table side facing the lockers.

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Hi. If it says I can pick up my order on Saturday, what time will the order be ready on Saturday? Thank you!

Erin Lynch | Aug 25, 2019
Wayne Barnes | Aug 25, 2019

You get a text that gives you the time and the access information.

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You guys have a parking at this location ?

pavel l Lopez | Aug 25, 2019
arcrane11 | Aug 25, 2019

Only street metered street parking. No lot or designated spots

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Is the store open on Holydays?

José Andrés Díaz | Aug 25, 2019
Sean Harris | Aug 25, 2019

Yup

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I have a question I hope you can help me, I want to return an Amazon product, what happens is that they told me that I had to print some labels but I don't have a printer at home, in this place they can help me with that or how I do it,

Miguel López gtz | Aug 25, 2019
Liberty Fuchs Kolodny | Aug 25, 2019

There are printers at the location

For returns, does the item have to be packed for shipping or can we just drop off the item? I'm returning a small item that came with a bunch of other things in a big box (so not planning to send back in that box).

Michelle Allen-Sharpley | Aug 25, 2019
Kirkanthony “kirbear” | Aug 25, 2019

Yes you can bring the return item to the counter, just have the bar code for the return slip. They will print the return slip for you. They also have all of the packing materials needed.

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I would like to pickup at Westwood, an item a little bit bigger than Amazon Locker's rules allow. Since you have a personnel working at Amazon@Westwood, is it possible to order this item anyway? Dimensions: 24.1 x 9.1 x 22.3 in. Weight: 13.7 lbs

Guilherme Bollmann Mazzo | Aug 25, 2018
the numberonebeaner | Aug 25, 2018

I would try it if the site/app let's you set Westwood as a pickup location. They have a storage area in the back and I've seen people recieving "larger" items from the staff. They're are some item Amazon sells that are NOT eligible for in-store pickup.

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