El Pollo Loco

Hector Huerta

Mmm birria sounds great! But not from any pollo loco, I'm going to a taqueria or birria place for real birria. Sorrypollo loco you make pollo let the taqueros make birria!

Armando G. De La Torre

Ordered online for quick pick up, front doors are closed. No notice on doors. Waited on drive thru for over 15 minutes. Food Cold. When asked why they closed: guy answered:"the boss of my boss gave us the order to close". Bad Bad service

Cynthia Martinez

I ordered my food online and was delivered to my home. I noticed right away that the big bag of chips was almost empty. I immediately called el pollo loco, Ashley (store manager) expressed her apology and for the inconvenience she would give me a $25.00 credit for my next visit. Of course on my next visit I try to use my credit and Ashley denied ever offering me the credit.it is so unprofessional for a manager to promise something and then deny it. All I wanted was to get what I PAID for, but I guess I was asking for too much at el pollo loco @2501 S Bristol .

juan v

I came to this place and the manager Noe is kinda mean, he isn't polite at all. This time I came inside as the last time I was missing items in my order, I told him that I was told to get something to replace on my next visit( as it was this time) and he just continued asking for the rest of my order. I gave 1 review but changed to 2 for lashley she deserves the 5 stars. I bought 2 orders one the chicken was warm and was good, the other one was cold, seriously that manager should be in the back where he shouldn't be in contact with customers. Very dissatisfied.