Address: 25652 Commercentre Dr, Lake Forest, CA 92630, USA
Phone: +19492168611
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Stuart Gray
Absolutely awesome. Showed up the next day, on time. The technician was polite, professional, patient and competent. A/C is working well and they went through everything and informed me of the issues I a about to have with a cost effective solution. It's nice to feel good about a service after it is complete. Even signed up for the maintenance program that they have which is cheap.
Andrew Shelansky
I've done a ton of business with these folks over the years. They've always been a full-price outfit -- but they stand behind their work and their senior techs at least are very knowledgeable, and the people are super nice and on balance it's fine. Not maximum value, but fine. Or, it was. But, they grew too big too fast, and now they're hopeless. Multiple visits to fix simple problems and new, utterly absurd prices. I just had a $10 part replaced. They asked me for $710. When I showed the manager the Amazon listings for the same parts for between $7 and $17 and asked "what about yours are worth 70x the price?" the manager said "would you be happy if I took $200 off?" I don't often bother with reviews, but they specifically asked me for one today, so here's an honest one. I've been a loyal customer for five years, done tons of business with these folks. I recommend you find someone else.
Lindsay Johnson
Refreshing service. My technician could have easily told us we needed a new system because ours is quite old but he found the problem and just repaired it to hopefully get a couple more years out of the unit. They also tried to fix an issue we had with our sliding glass door just because! We will be coming back once we are ready to replace the whole unit.
becky recky
The gentleman was so responsive to my needs. I had a water heater issue last night and the pilot light was extinguished and it would not turn back on. I spoke with this gentleman in the morning basically crying and he offered to help. It took a while but he got the pilot lit. I am so grateful there are still solid companies out there willing to help people in need. If anyone needs a company that is professional, caring, understanding and prompt here they are. Thank you so much. I will be calling you with any future issues.
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Honestly it sort of depends on what needs to be done. Knowing I don't have the tools or training to deal with the refrigerant, it's been pretty fair pricing.
These types of systems are hydronic heat and require someone whom is familiar with working on them. We have quite a few technicians that’s re very proficient in working on these types of systems.
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