Lowe's Home Improvement

Category: Home improvement store in Cotati, California

Address: 7921 Redwood Dr, Cotati, CA 94931, USA

Phone: +17072425000

Opening hours

Sunday: 7AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Pattie Nugent

Aug 10, 2022

Had small in store ordering snafu, item hadn't been forwarded from que to Invoice status and told to pay for item, on way out of store. We had to return to store when we discovered our item had never been initially ordered. Quick thinking by Kyle, was able to reenter item in order que, then place as invoice, to pay for item on way out of store, receipt in hand. We returned 5 days later for pick up. Be sure to be kind & patient, support any new staff members that are often going threw real time, on the floor training. Rudeness and entitlement is unattractive!

George Riner

Jul 8, 2022

I was looking for a 9 inch benchtop band saw and they had it in stock off the shelf into the cart and out the door. They also have bands for it with various degrees of tooth finance. So easy search, successful result. The self checkouts have the hand operated scanning wand so you can scan your large items that don't fit on the scanner table. But the POS systems don't take phone pay so you have to pull your card out and they don't take the RFID chips on the card either, so you have to stick the card in the slot. So much for technology.

Office Manager

Jun 24, 2022

We utilized the online order to safe time and avoid spending time in store. The order was placed at 9 am and we received notification that the order is ready for pickup at 11:43 am. When our driver arrived at the store around 2:30 pm the order was not yet ready and still needed to get 'pulled'. 2 hours later our driver was finally able to receive the order and leave the store. What is the point of placing an order online to safe time if the store is incapable to provide the service they offer? It would have been easier to go there and just go inside to get what we needed ourselves! This store is the worst i experienced since being a contractor! When called to check in while the driver was still there i never was able to actually speak to an associate and my call was 'on hold' for the next available associate for 15 min and then the call was disconnected! Never ever again!

Jordana Hall

May 30, 2022

Absolutely horrible customer service. Have tried to reach the appliance department by phone over 20 times and only twice did someone pick up the phone. One of the times they picked up, they said they would have to call me back after assisting a customer. Never called back. When I finally got someone on the phone, he didn’t have the answers. I have requested assistance from online customer support and was told that a manager would reach out to me to assist. Never heard from anyone. Will not shop here again. Ever.

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Questions & Answers

what is the best way to water seal a metal roof shed

Ryan contioso | Aug 24, 2020
John Svendsen | Aug 24, 2020

like chris said henry209 has been the go to roof patch for years. The fact thats its been around so long should tell you it works

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Has anyone ever gotten this Lowe's to answer the phone, in any department, ever? It rings and rings and rings and eventually reroutes you back to the main menu. Been trying to get an answer for days.

Lynn Levy | Aug 24, 2020
nadyne volmerding | Aug 24, 2021

keep trying they don't seem to work on Mondays but I did get through on Tuesday.

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Do you carry the brand Lock Latch for gates

Mike Coleman | Aug 25, 2019
Carolyn Davenport | Aug 25, 2019

Call and ask

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What is the return policy

Leticia Martinez | Apr 26, 2022
M T | Apr 26, 2022

30 days

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What are your hours on Saturday?

Raymond Smith | Aug 24, 2021
Steve Garner | Aug 24, 2021

Lowe's of Rohnert Park is open from 6:00 a.m. to 10:00 p.m. on Saturdays

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What are the Covid safety practices like here?

Anonymous | Aug 24, 2022
Paul Noah | Aug 24, 2021

Masks and social distancing are required. They are also enforcing capacity limits.

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I want to bring my card up to date so I can order a microwave. Tell me what to do??

nadyne volmerding | Aug 24, 2021
Joe Valdez | Aug 24, 2021

Shop somewhere else

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Lowes Cotati, California- I spoke to a barbara/customer service in front about an order that was supposed to be shipped from this store, and one would call me before its shipped, i have not heard from anyone by phone at this store about my order?

B B | Aug 24, 2020
Jefferey “Phreece” White | Aug 24, 2020

We are supposed to call you when your order comes in, however we have been so crazy busy lately we are behind in our internet orders. Call the store and choose customer service from the menu.

are you open today

Chris Le Compte | Aug 24, 2020
John Worth | Aug 24, 2020

yup

do you have dwarf Washington navel orange trees form sale ?

ALBERT GIORDANO | Aug 24, 2020
Ron Mcmahan | Aug 24, 2020

Urban tree farm Fulton road

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HOW MUCH FOR 500 FEET OF 6/3 WITH GROUND UF ELECTRICAL ROMEX

FRANK arriaza | Aug 24, 2020
Liza Marie | Aug 24, 2020

I suggest you call them and ask

Do you carry garden houses in store or online

jerri gariss | Aug 24, 2020
June Ramos | Aug 24, 2020

Yes, several kinds

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do you recharge fire extinguishers

stephanie sanchez | Aug 24, 2020
Jason Jennings | Aug 24, 2020

No. Try a google search for "Fire safety services."

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Is there anyone the the paint department that can help?

Hugo Cruz | Aug 24, 2020
Gary Seavey | Aug 24, 2020

I have always seen someone at the paint counter. Unless of course you are at the paint counter and just trolling.

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how much is 50 feet of a quarter inch of copper tubing?

Robert Catuzza | Aug 25, 2019
Pamela Lindsay | Aug 25, 2019

Don't know however you call call Lowe's and they will be able to tell you.

is there more Lowe's locations?

Antonio “Tony” Pierce | Aug 25, 2019
S B | Aug 25, 2019

Yes, there are tons of them. You can see all of their locations on Lowe's.com

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What window/door drip covers do you sell?

daniel hippler | Aug 25, 2019
Daniel R | Aug 25, 2019

U would have to call them for that info.

do you carry pea gravel in bags if so how much and how many pounds

Sue Price | Aug 25, 2019
LaJuan Hughes | Aug 25, 2019

Call the store or check the my Lowe's app . My store has the quickcrete gravel.

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do you have rugs

Elizabeth Fuller | Aug 25, 2019
Michael Bracewell | Aug 25, 2019

Yes they do

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Are there pool there

leonora rangel | Aug 25, 2018
Royce Williams | Aug 25, 2018

Some

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Are you hiring?

James Pinola | Aug 25, 2018
Barry Bryant | Aug 25, 2018

Have to check with the company

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Do you have Marguerites int the nursery ???

Frank Doherty | Aug 25, 2018
Marco Solo | Aug 25, 2018

Call garden dept.

Do you have LED spotlights for uplighting large trees

John Emery | Aug 25, 2018
Dave Smilie | Aug 25, 2018

Yes

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Do you have lights for the window for holidays

Woe Val | Aug 25, 2018
Barry Bryant | Aug 25, 2018

Unknown

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Can I purchase an item from one Lowe's and pick it up at another providing the second Lowe's has the item I stock?

Mimi B | Aug 25, 2018
Kitty Mckinney | Aug 25, 2018

I would think no but you can ask i do know you can purchase it online and have it sent to the store close to you for free and puck it up

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Do you carry gray baseline walk caps...12wX8wX6dX3h?

marlin brown | Aug 25, 2018
Kitty Mckinney | Aug 25, 2018

I do not know you might want to google the actual store and call them

Can you get bags of rocks or gravel

Karen Oldaker | Aug 25, 2018
Francie Hubert | Aug 25, 2019

Yes

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Did you have garage door, and did you install?

Neli Jackson | Aug 25, 2018
Solo Jesus Te Ama | Aug 25, 2018

Yes

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Do you have Brown mulch

John | Aug 25, 2018
AJ Mod | Aug 25, 2018

Red, black, and brown. Not many brands to select from, though.

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