TD Bank ATM

Emily

This was my 1st time in a TD bank branch ever. The Security here is pleasent and helpful and the place is clean therefore i give it 1 star.The tellers however are very rude, to eachother and to customers. I went in for a cash advance other banks have done it for me no problem with my debit card. I don't know if TD's policy is they don't do them at all or if the lady who the teller asked for help just didn't want to be bothered. I told the teller what I was there for and he asked a woman near him for help. She said " don't ask me I'm off the clock" then he asked her again and she came over looked at my card and ID then said " 1st of all we don't even do cash advance on debit cards " just like that. Her tone was rude to her co worker and me as potential customer thought she was unprofessional. None the less I took my belongings and told them I'd be going to Chase. Moral of the story don't waste your time going here.

Pren Mrijaj

Customer service here is terrible. The lady’s at the front desk where they cashing checks, so rude. I went in today at 1:35 pm to ask for $20 in quarters. First she replied with a nasty tone excuse me. I asked again can I please have $20 in quarters. She again with a nasty tone asked do you have an account with us, i replied yes lady I do have an account with you and showed it to her. Very bad customer service, not even a thank you or have a nice day at the end. Every time I go to the Scarsdale branch they are so nice and welcoming. Here in yonkers, terrible.

Francisco Nunez

Had the worst experience ever at this location today, I came in to open a business account. As I enter the bank the Branch Manager greets me “ What do you Need ? “ Then im told that in order for me to open the business account the business has to be open for 15 days which I knew was not accurate. Then I ask the manager if she had that anywhere on writing and she told me she didnt have to show me or give it to me. At this moment I asked if I was being profiled. I then went to the another branch located in 1864 Williamsburg Road in the Bronx and successfully opened my business account after being denied service at the previous location with false and inaccurate information. Melinda Johnson ( Assistant Store Manager ) assisted me in Williamsburg. I felt so humiliated and embarrassed at the other location that I didnt even get the managers name but she was very disrespectful and didnt provide me with the services I requested.

Eugene Martinez

I went to this branch on a Saturday morning to get a bank check for a car purchased at Honda a few blocks from this branch on Central Park Avenue. I was in and out of this branch with my bank check in hand in less than ten minutes. I …