Address: 152 Clement St, San Francisco, CA 94118, USA
Phone: +14152211888
Sunday: 10AMβ5PM
Monday: 9AMβ6PM
Tuesday: 9AMβ6PM
Wednesday: 9AMβ6PM
Thursday: 9AMβ6PM
Friday: 9AMβ6PM
Saturday: 9AMβ6PM
Jan Grodecki
Helpful and knowledgeable staff. As one guy mentioned:βIf we donβt have it, you wonβt need it βπ
Keyser Soze
Appalling experience. I went to this store to get bolts for a screw that's attached to my bed. All I had a pic I'd taken and an associate basically pointed me to the aisle that had screws and bolts, saying it's self service. Since I couldn't figure out the exact size, I spoke to a cashier who advised me to bring a screw. I went home to bring it and it was then that I realized it's attached. I went back to the store, picked 4 different sized bolts. Essentially, I'd take them to my home, find the one that fit perfectly, come back, return the 3 and purchase 3 more of the perfect fit. Cashier told me they don't do returns while another associate advised me to go to True Value who might be of better helpful. His exact words were "true value will be more helpful for this kind of situation!". This was the most appalling situation I've ever experienced in shopping anywhere. These tiny things cost 50 cents/piece or even less. Truly bizarre and pathetic.
ζΆεΌ
The tools bought here are very poor and do not work at all. Worst customer service ever. Staff clearly hate their jobs. And to exaggerate to sell the goods, the after-sales service is extremely bad, very bad! ! !
David Gorgani
Iβm so grateful to have such a great hardware store in my neighborhood! Super knowledgeable staff provides service with a smile, every time. Itβs rare to find such a neighborhood feel in the big city. Thanks for the great service JR!
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Might have to call a plumber. Hardware store sells the product, but no installation
Honestly? Why would I know that?
I bet they do!
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