UNIQLO South Coast Plaza

Bayron Ohana

Terrible customer service with returns or exchanges. Beware and be advised the return policy is only at the store of purchase. We purchased a shirt in Glendale and returned at South Coast. The person who conducted the transaction is named Vivian and she was rude from the start. I did not say assist or help intentionally. She shared the original store policy with receipt. Fine. No store credit, only exchange. We exchanged the shirt. But she didn't mentioned we needed to go back in line, which was at least 8-10 deep. Fine. We go back in line. At the counter she hands the shirt back without a bag. When asked for a bag, she then mentions the bag is 10 cents. Note that I didn't hear the same cost communicated with the preceding purchases. I have never had such a terrible experience at Uniqlo except for this time with Vivian. It may have been the long day, her elder age, or the crowds, but please don’t be in a customer service job if that’s not your thing. I’ve worked retail during the holidays and sales but would never be rude for any reason. I try to shop in person rather than online but Vivian reminded me why online is sometimes better.

Maria Samson

Very clean and organized. Nice selection of clothes and accessories. Love Uniqlo in general for the quality and the price, without sacrificing comfort and style. This location has been a favorite of mine for years.

L Lin

I gotta say, I really love the new technology for checking out. You throw your items in a bin and it automatically scans all the items correctly. Its so fast and efficient. The employees there are super nice and there are many ready to help. The store is really clean and it seems like the sanitize all the clothes after customers touch them. I bought some new clothes and I was very happy with my experience.

Theodore Le

I bought tons of T-shirts and clothes from this store. The customer service is very attentive and the clothes quality is reallt good for the price. Recently they just release a new pack of 3 Airism face mask and I'm confident to say this is the most comfortable non-medical mask I've tried If yoi have their membership and the app, they give out free stuff frequently