The Home Depot

Category: Home improvement store

Address: 3838 Hollis St, Emeryville, CA 94608, USA

Phone: +15106019400

Opening hours

Sunday: 7AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Devin Hagan

Aug 19, 2022

I wish I could give zero stars to this store. I ordered curtains for pick up at this location, and I was notified that my package was delivered to the store after a couple of days. Nearly two weeks later and after many calls to the store, I was unable to pick up my order with no explanation. Every time I called this store or reached out to a customer service representative I was told to wait until tomorrow to receive an email or call to pick up my order. The store provided no details at all as to why I could not pick up my order even though it was just sitting at the store for 2 WEEKS. Eventually I just had to cancel my order and get my money refunded because obviously they had no intention on ever giving me my product. I will never shop here at this store again as they have no respect for their customers and will not help you when you need it.

Bria Howse

Jul 7, 2022

Rented a carpet cleaner and found out it didn’t work once I got home. Returned the carpet cleaner and swapped it with another one because the first not only didn’t clean the carpet but the power button started hanging off. Got the second carpet cleaner and it did the exact same thing: all it did was turn on and did not clean our carpet. After almost 3 days of back and forth I ended up just getting a refund. Y’all need to make sure that you’re servicing these tool rentals instead of just letting them sit for weeks and then checking them out to customers. Customer service in general at this store needs to be improved. There’s no sense of urgency, the only rep that was helpful was the woman who initially helped me with my first carpet cleaner. I won’t be renting anything from this store again, waste of time and money.

Daryle Muhammad

Jun 28, 2022

It's a Home Depot. They have most of the items you want. It is hard to find good customer service, however I find that most Home Depots have issues with customer service. Very hard to find someone walking around that is willing to offer help.

A'Maya Ettien

Jun 23, 2022

Firstly, with Home Depot being one of the top corporate supporters to give towards overturning the 2020 election, I make it a point to not go there. The only reason I went today is because they were the only near location for the thing I needed. The one star that I am leaving is in support of the woman who checked us out, she was lovely. This place feels like a very stressful and challenging place to work. I plan to never go here again.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Aug 23, 2022
Rohit Nair | Aug 23, 2021

Wear a mask, keep your distance, and there are sanitizers kept at the entrances.

Are you still hiring at that store. I live close by wanting to know if there is still employment at that particular store.

A Google User | Aug 24, 2019
Wren Miller | Aug 24, 2019

Go and ply for job, never know!

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do you have smoke masks available?

Cici Hoover | Aug 24, 2019
Paulo Ney de Souza | Aug 24, 2019

Go to the store you want to check, go to an employee and ask.

do you have face masks?

Redge Martin | Aug 24, 2019
Sage Hope | Aug 24, 2019

No

Do you currently have grass sod in stock? Noone in the garden center is picking up the line.

Scott Adams | Apr 25, 2022
Sam Sung | May 25, 2022

Not bad

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How are the prices for the fresh Xmas tree's?

Rachel Brown | Aug 23, 2021
AnDre Garcia (MacDre) | Aug 23, 2021

Christmas trees this yearTo be honest they are kind of high everywhere

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do you have curbside pick up?

Nina Gabelko | Aug 23, 2020
Stephaney Claybon | Aug 23, 2020

No you have to go inside to the desk

Does this store offer curbside pickup?

Sarah Chandler | Aug 23, 2020
Benjamin Brink | Aug 23, 2020

I think you have to go their order pickup desk inside to pick up orders from website that are delivered at store.

Do disabled people have to stand in line.

Shirley Chunn | Aug 23, 2020
Benjamin Brink | Aug 23, 2020

No. Well, they get moved to front.. at least when I was there. So, there was a short wait..

Does Joe depot have free interior paint

Sirandre Burton | Aug 23, 2020
Sean lyons | Aug 23, 2020

Free as in free no money Nothing is free

Are you hiring ? And how can I apply for the job?

mira moon | Aug 23, 2020
Jason Hendrix | Aug 23, 2020

I don't work there so cannot give a relevant answer. I truly wish you luck being in the job hunt myself. Cheers, J

do you measure and install windows??

Cleo Rice | Aug 24, 2019
Michael Gomez | Aug 24, 2019

No

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Hi, Do you sell security guard vests that say "SECURITY" on them? Thanks. Toby

A Google User | Aug 24, 2019
Sage Hope | Aug 24, 2019

No

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Who is district manager

Amy Walker | Aug 24, 2018
Frank Breckenridge | Aug 24, 2018

I have no idea, you can call are go inside and check.

How do they drug test

Teja Wright | Aug 24, 2018
Kimber Wolfe | Aug 24, 2018

Swab in the mouth test.

I'm looking for a hot l pizza bag

Dimah Inarma | Aug 24, 2018
Kimber Wolfe | Aug 24, 2018

I don't know what that is but I don't recall any pizza related items at this store.

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does Home Depot carry custom-made plantation shutters?

Robin Rice | Aug 24, 2018
Jovahs Angel | Aug 24, 2018

Go to the Millworks department, they can Special Order them for you.

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You'll start rental service tomorrow?

Hoon Chun | Aug 24, 2018
Jovahs Angel | Aug 24, 2018

Contact your local Home Depot, ask if they have a Tool Rental department. If not, ask if they can arrange to get you the tool you need to rent.

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I would like to purchase a front door and have it installed by Home Depot. I am not confident in measuring the dimensions of the door opening. Can Home Depot also come out and measure for the new door?

Johan Simon | Aug 24, 2018
Yves Parent | Aug 24, 2018

I think they have associate handymen that would dio the measurements, ordering, and installation for you.

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Does home depot deliver?

Glenn Jones | Aug 24, 2018
Jovahs Angel | Aug 24, 2018

Contact your local Home Depot, and ask for the Pro Fulfillment (Delivery) department. They will help determine the best truck needed for delivery of your order.

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Do you cut treated wood ? Douglas fir.

Patty Hall | Aug 24, 2018
Jovahs Angel | Aug 24, 2018

Contact your local Home Depot, ask for the Lumber department. Important note: when you cut pressure treated lumber, you *MUST* reseal the cut sides with "Copper Green Wood Preservative." Work outside and apply Three coats, allowing time for the preservative to soak into the wood between applications. Without resealing pressure treated lumber, you likely will need to redo your project sooner than later.

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