The Home Depot

Z. K.

The worst customer service. Associates don’t know where anything is or they dodge questions or turn the face around and ignor. If you want customer service this is not your store. I give this store zero. Also there is nothing in the store. Everything. Out of stock. Just remnants and leftover. Go to van nuys store in Roscoe if you are looking for Home Depot

B C

I purchased some products from their website. The products were never delivered. Called the shipping company, and they told me it was not their problem and they told me to contact Home Depot. The lady on the phone was very nice, but their policy essentially states that I have to contact PayPal to dispute it instead of them giving me a refund. I have a front door cam that doesn't show any deliveries but apparently they don't want to provide service for their customers. This would never have happened with a reputable company that cares about their customers. I guess it's my loss of close to $60. This is in addition to the $400 I spent on their site within the last 8 days. I'll be taking my money and business elsewhere.

Paul Calderon

We purchased a refrigerator with extended warranty. About a year later it malfunctioned. We contacted Home Depot and opened a service ticket for repair. That was in July of 2021. They sent out four different repair technicians. All four of them would come over. Claim they need to order a part and you never hear from them again. Two of them claimed they fixed it but didn’t. In the mean time I’m trying to get anyone on the phone at Home Depot that can do something. It finally took them from July of 2021 until late February 2022 to finally give us back the money to get a new refrigerator.

R&A Roofing Inc

We recently had a reunion for my company. I mentioned this to a manager from this store and he was so generous to provide me aprons for my workers kids. The kids had a great time. Thank you for the great customer service that I always receive in this store and thank you for making the kids feel very special. The little workers aprons was a big hit.