Pizza Hut

Joseph Strahl

Received the completely wrong pizza. Tried calling the store location and got hung up on without talking to anyone multiple times in a row. Terrible service. New management is obviously needed. —Update— Finally got ahold of the store. They say they’re out of delivery drivers at 9:15 on a Friday night, and they issued a store credit instead of a refund. Will be calling back tomorrow to speak with the general manager. We don’t want a refund, we don’t want to use Pizza Hut again!

Mansoor

Did an online mobile order. Only two employees working in store when I went in and surprisingly both had their mask on. My order was ready and waiting in the heating machine. They got my order correct and nothing to complain. Simple cheese pizza and one order of the cheese bread sticks. Would come again.

Tom Buchanan

Doing this review a few months late. I asked for a pepperoni pizza. Got home and there was absolutely no cheese. Just sauce and pepperoni. I did the survey to let them know and nobody got back to me.

Linda S

*Update* As you can see below Pizza Hut replied to this review asking me to email my info. I emailed them on 6/10/22…haven’t heard a word. And yes I checked my spam😬.* We haven’t had Pizza Hut in a while & now I remember why. I called earlier today to make a pickup order because for some reason what I wanted wasn’t on the online menu. Anyway I was on hold forever and then all of a sudden the phone disconnected. Pizza Hut called back! I answered & it was the very same hold music. I never spoke to a real person. How in the world did they call back just to have the hold music playing. After being on hold about 5 more minutes they disconnected again and did not call back. Needless to say we gave up on getting a pizza from them.