Badcock Home Furniture &more

C Gardner

The sales Associate Ms.Marie Spencer was wonderful she was so nice,informative, helpful, knowledgeable & patient with me,I recommend shopping with Badcock on Market Street Wilmington especially with Ms.Spencer🙂

Shari Robelia

Marie was very helpful as I placed an online order at this store. Very easy process!

Valerie Barnett

Received some of the worst customer service from the manager, Leland Brummet, after he interrupted the employee helping us to have him ask us to put on masks or leave. I asked Leland, the manager to please address me directly. He looked at me and walked away. I then asked him again for clarification on what the issue was and to please speak to me directly just to have him ignore me a second time. After approaching him directly to get the name and number of someone I could speak to that is above him he refused to give me any name or number. I then explained to him that we were there to purchase furniture for a couple of our investment properties and did not appreciate how he refused to speak to us directly regarding a mask mandate that went into effect today but rather walked past us, interrupted the employee who was helping us and then proceeded to ignore me when I was trying to speak to him directly. He was rude and completely unprofessional in addressing us, the customer, and handling communication with us regarding the mask mandate.

D Hall

Sales staff is excellent, but delivery didn't call me ahead of time so I was missed. Next offer to deliver was 2 more weeks out. Management wasn't concerned so I cancelled my order that I had waited on for 4 months. Had the driver called as was agreed upon there would have been no issue. I must emphasize that sales staff was excellent and furniture is great. Delivery is the issue.