Social Security Administration

Category: Federal government office

Address: 99 Smith Ranch Rd Suite 200, San Rafael, CA 94903, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Paul Shea

Jun 2, 2022

Totally happy didn't have a long wait and got everything done that I needed to get done!

Canaan Stucky

Feb 10, 2022

Impossible to get service if you aren't willing to be on hold for 5 hours or more. The guard is not willing to help in the slightest. I know it's a government office but it would be great if they could try harder.

Reshma Thapa

Aug 31, 2018

This place doesn’t not even deserve a star. I was here in 2014 to get a new SSN card for lost one. I went and got a no. Before I could sit I was called, I did not hear it at the first time then the clerk shouted at me. She was a Asian clerk name Rose or Rosa. I did not had a document with me to complete the process but she could have been nice to me, instead she yelled at me and I asked her why are you being mean to me then she shut the window on me. The guard just watched me as I left crying. I even called the manager and asked why she behaved to me in such a manner. I don’t think anyone should be treated evil or yelled at. She needs to learn how to communicate with customers and smile as well be nice to everyone. The worst clerk ever.

G L

Jun 5, 2018

It was actually not as painful as I’d thought it was going to be. I needed to get a new social security card because of this stupid real ID BS so it was off to the SS office. It’s pretty easy, check in and wait. And wait. And wait. David the security guard was very friendly and helpful, I really appreciated his help. The other two people that I met with were also very friendly and helpful. I won’t say that I’ll be back anytime soon, but if I do, I know where to go.

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Questions & Answers

Can I make an appointment at my local Social Security office?

James Robison | Aug 24, 2018
Susan Cuneo | Aug 24, 2019

Can I schedule an appointment at your office.

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How do I make an appointment?

Rob Fox | Aug 24, 2018
Jim Miranda | May 25, 2022

How do I schedule an appointment

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Apply for Medicare

Myrna Menjivar-Gray, DDS | Aug 24, 2018
Michael Obergfoll | Aug 23, 2021

can I add part B to my medicare card?

can I walk in to the office, or do I need an appt. to get Medicare?

Rebecca Dixon | Aug 24, 2019
R P | Aug 24, 2019

I'd just go in Regular social security dont need one. Easiest way to know is to go

How can I get an appointment with the SSA office

joanna gernetzke | Aug 24, 2019
Karen Jackson Greer | Aug 23, 2021

Can I walk in to Smith Ranch Roads Office, located in Terra Linda to get a appointment with a live clerk.??

What is the best time to come to the san raffle office on smith ranch rd in san rafael

Kathy Asmussen | Aug 23, 2020
ROADBEAR | Aug 23, 2020

Thay open up at 9:00am, I did that two times once on a Monday at once on a Tuesday both times I had 8 to 10 person ahead of me and I still got out of there in about 35 minutes.

how long does it take to get a new card

Paul Perryman | Aug 24, 2018
Redwoods Haus | Mar 26, 2022

How long does it take to get a new card

I need to submit the form that verifies my employment information. Can I do this on line and how? OR can I drop it off at the San Rafael, CA Social Security Administration office. Do I need an appointment? I have applied for Medicare Part A and B.

Barb Ryan | Jul 24, 2022
David Mosely | Jul 24, 2022

NO APPOINTMENTS NEEDED to drop off paperwork. Just go in, go upstairs, there will probably only be 2 other people there.

can I schedule an appointment

frank mainzer | Jun 24, 2022
Rick Peterson | Jun 24, 2022

No, go to their office and take a number.

Can I make an appointment

JC Carlson | Feb 24, 2022
Gary Wingert | Feb 24, 2022

Yes, in fact, I think you must make an appointment.

can I go to the social security office

Mary Rabb | Sep 27, 2021
Dan Schopplein | Sep 27, 2021

Appointment .

I need to make an appointment with you in order to become a representative payee for my mom. How do I do this? Phone calls do not work so far - have not reached a real person when calling the office number.

Karen F | Sep 27, 2021
Jerry B | Sep 27, 2021

I use the phone number that was posted on the front door and I was able to talk to a representative and make an appointment.

can I make an appointment at san rafael office/

J Gjevik | Aug 23, 2021
Christopher Loman | Aug 23, 2021

Not sure. I assume that You can. I would call them to find out. I just gave my girlfriend a ride there. Otherwise it was the cleanest and least busiest social security office I ever been to out of 3. The other two were in San Francisco which were more on the grimier side

How do I make an appointment?

Nora Danielson | Aug 23, 2020
Edelmira Gonzales | Aug 23, 2020

Call when you want to make an appointment

Can you tell me the address to update my SS record ,my zip code 94901.do I make appt before I go there? Thanks

Binh Luong | Aug 23, 2020
Phyllis Evans | Aug 23, 2020

You don't need to make an appointment but get there at 9am because there's always a wait.

Why was my age 70 benefit claim changed from 10-9-19 to 11-17-19 without notifying me?

Bruce Woodward | Aug 23, 2020
Phyllis Evans | Aug 23, 2020

Your question is just going to anyone who has ever visited the social security office. If you want official answers you really need to go to the office and speak with someone authorized to provide accurate answers. Good luck!

Can I make an appointment?

Lorraine Gemigniani | Aug 23, 2020
JOHAN MOLINA | Aug 23, 2020

You can schedule, reschedule or cancel an appointment by calling 1-800-772-1213 between 7 a.m. to 7 p.m Monday - Friday.

do i need to make an appointment to bring in documents

Pat Alborzfar | Aug 24, 2019
Dave lowinger | Aug 24, 2019

no you do not in fact when you get there ask the security guard and he'll tell you where your documents should go

how do i make an appointment?

jeffrey rudsten | Aug 24, 2019
Nola Susan | Aug 23, 2020

I called the number Johan Molina suggested and the recording said that all agents were busy and that I should call back later and to keep in mind that the office is busy at first of the month. So, bottom line, it's best to just go in to the office.

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how do i make an appoint, ment

Jamie Sutton | Aug 24, 2019
Joaquin Oviedo | Aug 24, 2019

Website

do I need an appointment to replace a social security card

Margie Betts | Aug 24, 2019
Guinevere Lucius | Aug 24, 2019

No, you can't make an appointment to get a social security card.

What do I need to do for replacement social security card?

Tori Graw | Aug 24, 2019
G L | Aug 24, 2019

http://uwc.211ct.org/social-security-cards-documents-required-to-obtain-a-social-security-number-and-card-or-a-replacement-card/

How to make an appt.? phone call was one hour wait at 8:45 a.m.. on a friday. Can it be done by email, etc.

Charlene Modena | Aug 24, 2019
Lue Chavez | Aug 24, 2019

The wait is not long in san rafael, if you go to the office and pull a ticket

where do I apply for medicare? In San Rafael, CA or Smith Ranch Road

Dennis Malone | Aug 24, 2019
Saulo Marquezin | Aug 24, 2019

Yes in Smith Ranch Road,around 18 years ago.Why. Sorry but you very attractive.Unfortunality,i have HERNIA DISC CHRONIC SEVERE PROGRESSIVE.I TAKE SUBOXONE ,NEURONTIN,AND SOMETHING ANOTHER MORE MEDICATION FOR STAY A LITTLE BE BETTER,Have asthma,doing sugery for gallstones,sugery to my longs 2013,cancer,3 months of quimo.omeprazole for reflux in my stomach.i have alot depression,i lost mother and my father with Alzheimer's.my sister in Brazil very sick and alone,and take escitalopram 20mg,3 different spray for asthma,acyclovir,cream to my face,my prostate is large,and i take some MEDICATION but not remember,hormone testosterone,my level is low,about my SUBOXONE.i lost my voucher of HOWPOWA,OF MARIN HOUSE AUTHORITY.SOMEBODY PICK UP,NOW I NEED WORK HARD FOR PAY 1 BEDROOM 1.100,00 PER MONTH. PLEASE SIR HELP ME HAVE MY VOUCHER AGAIN.IM CITIZEN OF U.S.A.Im very sick for work hard for survive

how do i get a copy of annual social security awards letter?

Jeff Thornton | Aug 24, 2018
Shandi Anderson | Aug 24, 2018

You can go to the website and set up a mysocialsecurity account and view it or print your statement you can also get a benefits verification letter to print

are you no lond ger at 1001 lootens place

Charles Sugarman | Aug 24, 2018
Francie Hubert | Aug 24, 2018

They moved to 99 Smith Ranch Road. I saw the posted sign today, 7/27/2018 Road

Can i deliver a Medicare B application to 99 Smith Ranch Road.

Guido Murnig | Aug 24, 2018
Marion Barnett | Aug 24, 2018

Not sure but you can do it online

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