Red Roof Inn & Suites Wilmington – New Castle

Bradley Matthews

Booked this last minute driving home from Maine. I get there and the guy working the desk smelled like straight weed, I have no problem with weed but when you cab barely function at your job its a problem. Stains on the sheets, multiple holes in the walls, and room smelled terrible. Hallway smelled like cigarettes. I asked for a refund and OF COURSE I didn't get it. I took pictures of everything in the room. They gave me my security deposit back. Now 2 weeks later I have 4 different charges from them ranging from $40 to $60. I promise these reviews are accurate. This place couldn't be worse and now they're trying to steal from me. They just charged my credit card for $60 on July 12th. Scam artists is all they are.

Joseph Mina

No frills hotel. Old and in need of renovations. Room was clean at first glance, but barely. We asked for nonsmoking but both rooms that they tried to give us REEKED of old smoke. Not a little. ALOT. Worst part was when we closed the bathroom door, there wss someone elses shorts on the hook! We then closer inspected out bed and sheets looked good but pillow cases were nasty stained and what looked like grease on the down side. Staff shrugged when i told them. Since we had no other place to go, we stayed. Probably canceling the second night. Oh they charge you $100 deposit. Like we could hurt this dump!

Gillian Metcalfe

We tend to stay at low cost lodging with the understanding that it won't have all the luxuries of pricier places. However, we expect it to be clean. This place smelled like pot in the hallways and our rooms smelled like someone had just been smoking in them. This was the most expensive of the 3 hotels we stayed at on our trip and it was by far the worst! We had 2 adjoining rooms. One room had cards left on the bed by the previous occupants. I chalked it up to the fact that they blended in with the bed spread. The other room had burn holes in the sheets of one bed and the sheets of the other bed were stained. I'm glad we had some blankets in the car because we used those. If it hadn't been so late at night after a long day of driving, we would have gone somewhere else. It looks like they're completing some renovations in the hallways, hopefully the whole place gets revamped.

Richard Dauphinais

We usually stay at Red Roof motels. We were there 3/12/2022 for one night. But I would stay as far away from this one. It says it’s a smoke free hotel. Walking to and into our room we were overwhelmed by the smell of Pot in the hallway. The bathroom needs a massive refurbishment. Someone punched the door on the inside. The shower glass slider was falling off its runner. The whole room needs updating. I will no longer stay at this one.