United States Postal Service

Category: Post office

Address: 2 Margin St, Salem, MA 01970, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–1PM

Reviews

Emilie Rodgers

Mar 23, 2022

The people who work here are (in my experience) range from "total normal good service" to "exceptionally friendly and helpful." I spoke to someone there today and she was so personable and accommodating, it made me feel like we were friends.

Joanne Wolf Tail

Jul 31, 2021

They're doing their very best during this Pandemic (in case people forgot about it). It's hard work for them, after many people have up and quit. They do their utmost best while having to do double or triple the work at times, & that should be respected. So many people are complaining, yet the post office lobby is always always full. If you are going to complain, do it while there. All people seem happy as larks from what I have seen.*Remember that they have harder jobs than we think. As far as packages getting lost or stolen, get a Tracking number for them & then you will know when they arrive. We have to do Our part as well.

x Morrow

Aug 26, 2019

They hide their phone number so most people can't even call this location directly. They mark packages delivered when they clearly weren't (I was home to verify this), then claim someone stole it instead of doing due diligence, despite the fact that there were other packages in other boxes that weren't stolen...as if someone simply targeted me specifically and managed to take it from the carrier sometime between the time he marked it delivered and when it would've made it into my mailbox... Unlikely unless someone knew what was in the package. My regular carrier frequently marks packages delivered hours, sometimes a day later than when tracking tells me, and it's only been a couple of years since I've had something marked as delivered that wasn't.

Rio Dupris

Aug 10, 2018

They keep NOT delivering my packages, claiming that they left notice when they did not, and then losing or stealing them. When i try to find my packages or find out what happened to them they give me the run-around and refuse to help. They are unreliable and dishonest! My tracking numbers for my missing packages are still active and say that they are at the facility, but they claim that they can't find them and won't do anything about it. Their customer service leaves a lot to be desired! Don't trust this facility, shady things are going on. There are people there that should be relieved of their duties. I wish my mail didn't have to go through them!

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Questions & Answers

Does the Salem, Massachusetts post office do passport photos? and if so, how much?

Sarah Patt | Aug 24, 2019
Brett Bertwell | Aug 24, 2019

Yes they take them. Not sure how much.

what is the cost of a post office box in salem mass

Valerie Hiltunen | Aug 23, 2021
Judy Hernandez | Aug 23, 2021

The little one is $ 128.00 a year.

Why can't i call this post office directly? I need to speak to them about mating packages as delivered when they haven't delivered them yet. It's been 3 days, where's the package, because it never made it to my mailbox.

x Morrow | Aug 23, 2020
Andrew Muttiah | Aug 23, 2020

Best option would be to go there directly.

can I renew passport here

sheila benger | Aug 24, 2019
Sharon Moulton | Aug 24, 2019

Yes they do!

What is the difference or is there one between US AND USPS?

Elizabeth Knowles | Aug 24, 2019
Sharon Moulton | Aug 24, 2019

Never heard of US. Did you mean the difference between UPS and USPS? Cuz if so, UPS stands for United Parcel Service (the big brown delivery trucks that you see buzzing around town). USPS stands for United States Postal Service. That's who delivers your regular mail and some packages as well.

How long does it take for mail to be forwarded to a new address? Card with new information was left at Post Office eleven days ago.

Barbara Demsey | Aug 24, 2019
Sharon Moulton | Aug 24, 2019

It typically takes 5 to 10 business days. Make sure your new mail box is clearly labeled with your name. If you live in an apartment, make sure you put the apartment number on the forwarding slip. Hope this helps!

Please tell me the price for small p.o box rental at Salem,Ma post office?

Clara Holguin | Aug 24, 2018
Alex | Aug 24, 2018

$56 for 6 months

Is the post office open on Patriots day?

Anna-Liisa Brownell | Aug 24, 2018
James Wright | Aug 24, 2018

Yes... Patriots day is a state holiday, not Federal

How much is a post office box??

amanda nichols | Aug 24, 2018
Nick Ramos | Aug 24, 2018

The box is free

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