Hibiscus Restaurant & Lounge ll

Category: Restaurant in New York

Address: 221-13 Jamaica Ave, Queens, NY 11428, USA

Phone: +17182641100

Opening hours

Sunday: 11:30AM–10PM

Monday: 11:30AM–9PM

Tuesday: 11:30AM–9PM

Wednesday: 11:30AM–9PM

Thursday: 11:30AM–9PM

Friday: 11:30AM–10PM

Saturday: 11:30AM–10PM

Reviews

Rani Singh

Jun 8, 2022

Called to place an order today and called back literally 2 minutes later to cancel and was told my order was already submitted, which I highly doubt. Anyway, I kept the order because I had no choice. I used to order from this restaurant all the time, I’m talking once a week! Their quality in food has dropped, the person that took my order was a little rude. The chicken smelled so fresh it was upsetting. Bottom line, I won’t be ordering from this restaurant any more. Disappointed.

Rachel R Singh

May 8, 2022

Ordered food here TWO days before pick up!!! They called first day to verify I said yes I will pick it up then the second day, now one day before pick up they want to make sure and get payment. The day off food was not ready on time had to wait a whole half an hour extra! Completely unacceptable never order again from here.

Samantha Yusaf

Apr 15, 2022

This place is definitely hit or miss! Their food use to be good but now the quality has definitely declined! Spent over $50 Uber eats food took 2 hours to arrive, granted that wasn’t their fault but when we ate the food we were sadly disappointed. Definitely not worth the wait. The house special fried rice, chicken chowmein and jerk pork fried rice all lacked flavor and had a rank stale taste. I don’t know what the issue is but you guys need to evaluate the quality of your food. Nothing worst that spending money on food that’s not the best quality. Get good cooks and keep them, stop changing your chefs.

Jeff A

Feb 10, 2022

The customer service was excellent. The longevity of a business usually relies on good customer service, which in return, can increase revenue. I've frequented this place on a number of occasions, and let me tell you, I'm one satisfied customer along with my family. The flavor of food is what attracts customers. The food was very tasty, mouthwatering and delicious. I really had a wonderful time. 😋🍽🍷🍹🍰

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Questions & Answers

Who's the owner of this restaurant

Bibi Ally | Jul 9, 2019
Gavin Dukhia | Jul 10, 2019

It's two Guyanese guys originally from Guyana. Their dishes are the best. I am very skeptical when it comes to food because I was raised in a family where they don't play around when it comes to cooking. Thus I developed the skills of cooking at a very early age so I knows what it takes to prepare healthy, tasty and delicious recipes. Without hesitation I will recommend Hibiscus to anyone. I will normally take my friends and guests from around and out of state there so that they can experience dishes of the Guyanese culture because I know that I will not be embarrassed. My only disappointment is that they don't deliver beyond certain boundaries and that put me in a bad spot for not being able to get my stuff delivered. However, they maintain very high standards when it comes to deliver taste and satisfaction.

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What are the Covid safety practices like here?

People are asking | Jan 9, 2021
rajendra lall | Jan 10, 2021

Presently take out only

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