Xfinity Store by Comcast

Category: Internet service provider

Address: 1253 New Britain Ave, West Hartford, CT 06110, USA

Phone: +18002662278

Opening hours

Sunday: 11AM–5PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Teressa Walker

Aug 3, 2022

Michelle was great, knowledge of All products.. Her customer Service is πŸ‘‘πŸ‘‘πŸ’œ the Best

Yolanda Young

May 1, 2022

Lately the few times I have visited I am in and out in a timely manner. I gave them 3 stars because I still feel that the prices are ridiculous!

Donna Enders

Apr 19, 2022

Attended to as soon as we walked in the door. Helpful, cheerful, & polite employees. A positive experience. Highly recommend!

Jane S

Feb 13, 2022

Excellent! Raymond was extremely helpful and friendly. He took care of my original reason for visit, then answered a question for me, showing me options, and giving me plenty of information. Perfect experience.

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Questions & Answers

Comcast is extremely high with their so-called bundle packages charging taxes on top of taxes, out of all my bills in my house Comcast is the highest bill I have to pay unbelievable just to watch basic cable I'm paying $195.00 every month rip off

Jessica Rodriguez | Jul 9, 2019
mark wilson | Jul 10, 2019

So true this why turned all their equipment bck and going to get just internet from Hughes Net. And use Amzon Firebox for cable, Movies, and live tv

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How can I get in touch with you people after hours?

Barbara Edelstein | Jul 9, 2018
Tillett for Connecticut | Jul 10, 2018

Call (800)- COMCAST If you have a Twitter account you can also get a response from the customer service people who are on the @ComcastCares Twitter account. The website has many helpful tools as well as personnel for chatting

Why is my tv speaking all of a sudden in spanish

Anthony Milner | Jul 9, 2018
R.E. Facey | Jul 10, 2018

This is sometimes caused by an interpretation when your cable box is being automatically updated. This is what you will need to do to correct the problem. Press the Xfinity button and choose "menu", then scroll down "setup", then choose "Audio Setup". Then choose default audio track: (use the side arrows) to advance to english, then press enter, and then exit.

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How much is to put just wifi

VERONICA TORO | Jul 8, 2020
Gregg Scarlett | Jul 9, 2020

It varies u need to call them four an updated price

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The gateway keeps turning on and off can I exchange it?

Veronica Hernandez | Jul 9, 2019
Stephen Taffe | Jul 10, 2019

Yes

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Can I pay my bill at a Comcast office

Katherine Comulada-Leon | Jul 9, 2019
Paul Burton | Jul 10, 2019

Yes

Can I exchange a modem/ router in store?

Vance Zakrzewski | Jul 9, 2018
Juana Santana | Jul 10, 2018

You can exchange and pick up new boxes and routers

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Can I just turn in old equipment to this store without waiting

Alan Boske | Jul 9, 2018
Esthefenie Delgado | Jul 10, 2018

Yes for old equipment but if you want new equipment you will have to wait

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Where do we make money order payable too Address

Moyeta VillafaΓ±e | Apr 9, 2021
Jeanine Devoe | Apr 10, 2021

Sorry I can't help you because I don't know

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