American Freight (Sears Outlet) - Appliance, Furniture, Mattress

Category: Furniture store

Address: 1000 Boston Turnpike, Shrewsbury, MA 01545, USA

Phone: +15088451800

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

A New

Aug 11, 2022

We wondered into this store when the store was a buzz for tax free weekend. These guys have some southern hospitality because managers Justin, Demani and sales manager Anthony are absolutely incredible! In the midst of preparation for tax weekend these guys provided such incredible customer service i was shocked. I feel good about my purchase and mom's just commented that one feels appreciated and we should always come here.

Bob Alves

Jun 21, 2022

I recently bought a refrigerator from American Freight online from the Shrewsbury store. The pictures and description online clearly showed a few dents on the side and a dent on the handle in the front. After waiting 10 days, the refrigerator arrived and it was in far worse shape that I expected. The doors had several large dents that were not in the pictures. When we opened the doors the inside was disgusting. It has been used and was dirty with mold growing in the refrigerator and freezer. We had the delivery drivers put it back on the truck and send it back. I called the store and the manager admitted that some other customer had purchased it and used it for over a month and then sent it back. He said that they had forgotten to clean it before they sold it. I was angry that that they had tried to sell me a used refrigerator. I really don't think this was the same refrigerator I saw online. They tried to sell me something that was used and in far worse shape that what I paid for. I then called the corporate customer service line and the person I spoke with was very nice and refunded my money very quickly. I went elsewhere and paid a little more but got a better refrigerator. I had done business with American Freight in the past but after this I will never go back.

Kevin Campbell

May 8, 2022

All their products are listed online which makes for an easy way to find what you need without even going to the store. The sales lady I spoke with was pleasantly surprised when I simply walked in and said I want that one and was done. Quick, painless, couldn't ask for better. Worth noting that they're no longer associated with Sears Outlet Center. Different business now, but effectively the same products.

Lioness Leo

Apr 26, 2022

I was assisted today by Wilfredo and Craig at the store and I must say, they were extremely helpful and kind. They made me feel at ease while purchasing my sons twin mattress. They offered me all the options available and coverage while helping me choose the option that was best fit for my budget. Very knowledgeable and polite staff! Would definitely recommend shopping here if your looking for quality and affordable furniture!

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Questions & Answers

Do you have any 18” dishwashers?

adriana mocan | Aug 23, 2021
Megan Segrin | Aug 23, 2021

Your best bet is to check out their website or calling.

do you have washing machines ?

Sarah Lanigan | Aug 23, 2021
Marcial montes de oca | Aug 23, 2021

They usually have many washing machines, you can see what is in stock in their website. I personally just got one last week.

Can I shop and pickup my items inside the store?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

Yes! Our stores are open and available for instore shopping, instore pickup, as well as curbside pickup and delivery.

How will this impact me as a Sears Outlet customer?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

While you were always able to find a broad assortment of quality, take-it-home-today appliances, now you will also have access to brand name furniture and mattresses at low prices. You will also be able to get same-day delivery on all appliances, furniture and mattresses.* Meanwhile, customers can continue to experience fully trained, knowledgeable sales associates who can help you find the right product you need, along with the flexible payment option that works best for you.

Is Sears Outlet closing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

No! The stores are thriving and will continue to operate, only with a brand new name and expanded product offerings. We'll still offer our same vast appliance assortment but with the added benefit of an expanded furniture and mattress assortment at incredible prices.

What do we sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

We sell what you'll need to outfit your entire house with quality, name-brand items. Mattresses and furniture items come brand new direct from the manufacturer, keeping prices low. We also have a mix of new, out of carton and slightly imperfect name-brand appliances. These imperfect appliances all pass a stringent and thorough testing and certification process before being sold in our stores. In addition, most carry the same manufacturer's warranties as new, in-box items.

Is Sears Outlet part of Sears?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

No. Both Sears Outlet and the new American Freight Appliance, Furniture, Mattress are completely separate entities from Sears and Sears' parent company TransformCo. In fact, starting in late April, we will no longer use the Sears Outlet name and it will be removed entirely from all of our materials and business operations.

When is the rebrand taking place?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

Sears Outlet will be rebranding over the course of April, leading up to a big grand re-opening celebration across all stores on April 23rd, 2020.

Why is Sears Outlet rebranding to American Freight Appliance, Furniture, Mattress?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
Immacula jean -pierre | Aug 23, 2020

yes

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12 sq ft freezers in stock

David Ford | Aug 23, 2020
Hossein ziayan | Aug 23, 2020

Not sure, I was there about 6 month ago. That time they had lots of freezer

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What Kinds of Products Do You Sell?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

Sears Outlet sells new items as well as one-of-a-kind, out-of-box, discontinued, refurbished, reconditioned, cosmetically damaged and used merchandise. All items that are no longer new undergo a stringent testing process and when necessary have cosmetic parts replaced and/or are repaired. Only after an item has undergone our thorough certification process is it approved to be a Sears Outlet Certified item. In addition, these products carry the same manufacturer's warranties that new in-box items do.

Do You Offer Leasing?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

Yes, we do. You can rent to own items such as refrigerators, washers, dryers, dishwashers, tools and more. You take home your purchase after your first lease payment is made.

Do You Take Old Appliances Away?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

If your item is eligible for installation or hook-up, you old item may be eligible for haul away.

Do You Deliver?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

Yes, we do! Your item(s) may qualify for local delivery if they are located within 75 miles of your delivery address. If your item(s) originate at a location that is more than 75 miles from your delivery address, your order will be considered a national delivery or in-store pickup order.

What Are Your Hours?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

Monday: 10:00 AM – 9:00 PM Tuesday: 10:00 AM – 9:00 PM Wednesday: 10:00 AM – 9:00 PM Thursday: 10:00 AM – 9:00 PM Friday: 10:00 AM – 9:00 PM Saturday: 10:00 AM – 9:00 PM Sunday: 10:00 AM – 7:00 PM

Is Sears Outlet Still Open?

American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020
American Freight (Sears Outlet) - Appliance, Furniture, Mattress | Aug 23, 2020

Yes, we are! In fact, there are currently more than 130 Sears Outlet stores open. Our stores are located in major markets across the United States.

Is this store now closed? Suddenly can't access your website.

April Steele | Aug 24, 2019
charlie redford | Aug 24, 2019

The store systems jave undergone an update. Because of that online inventory is unavailable. Plus the pictures don't do the items justice. Easier to come into the store

Do you deliver

Kimberly Loiacono | Aug 24, 2019
David Branagan | Aug 24, 2019

Yes they will deliver but it's an additional cost.

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Is the store open today?

Edward Jaward | Aug 24, 2019
Chris Howard | Aug 24, 2019

Yes we are open regular hours 10am to 9 pm.

What time do u open on sunday

Barbara Denette | Aug 24, 2018
Chris Howard | Aug 24, 2018

We are open 10am to 8 pm on Sundays

Do you get discounts on washer and dryer

Brenda Jacobs | Aug 24, 2018
Arunas Tr | Aug 24, 2018

They have discounted prices already

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